Felicia Bazan
La Porte,TX
Summary
Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in various software's, consistently driving successful outcomes. Known for reliability and strong focus on achieving objectives.
Skilled Document Management Specialist focused on maximizing outstanding success through effective use of management, Team Player and dedicated abilities. Top-notch communicator with excellent time management, administrative and customer service skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Quality Completion Specialist
Zachry Group
09.2024 - 02.2025
- Ensure the completeness and accuracy of all turnover packages
- Review the format, drawings, and inspections included in the package
- Log and address any issues that require correction for further review and or comments
- Organization and time management decision-making abilities
- Able to troubleshoot and come up with solutions
- Process project audit and tracking of all documents
- QA/QC inspection process
- Uploaded documents and drawings into EDMS
- Scheduled Walkdowns and downloaded full data packages from SharePoint to Console
Sr Document Management Specialist
Axiom Space
03.2022 - 07.2024
- Managed document control processes to ensure compliance with industry standards.
- Managed document access permissions to protect sensitive information and comply with data protection regulations.
- Supported project teams by providing timely access to necessary documents, ensuring project timelines were met.
- Worked with internal staff to process documents and sent for closing.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Developed training materials and conducted workshops to educate staff on best practices for document management.
- All approved Data Packages and Drawings uploaded in EDMS
- Improved document retrieval times by implementing efficient filing systems.
- Implemented new indexing systems to improve document searchability and reduce retrieval times.
- Resolved issues related to document discrepancies and inconsistencies, maintaining data accuracy.
- Facilitated workshops to educate employees on document management practices, promoting a culture of efficiency and compliance.
- Created and maintained user accounts and properly routed documents for approval and training.
- Developed and executed system implementation plans to permit integration of users and documentation for company mergers.
- Streamlined workflow processes for increased efficiency in document management tasks.
- Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Developed and edited template contracts with changes in company's service lines or new developments.
- Supported end-user access requirements by establishing compliant systems and effective access policies.
Document Control Specialist Auditor/ PSM Coordinator / Meridian Gate Keeper
Hargrove Engineers @ Indorama Ventures
06.2018 - 03.2022
- Maintained document accuracy and quality control processes, ensuring adherence to company standards.
- Documented changes and updates to ensure all stakeholders received current information.
- Enhanced team productivity by providing technical support for document software.
- Improved document retrieval efficiency by organizing and categorizing files systematically.
- Collaborated with departments to ensure document accuracy and completeness.
- Organized and maintained digital and physical document archives for easy access.
- Improved document management systems by integrating advanced technology solutions.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Maintained version control for all documents, ensuring that only the most recent updates were in circulation at any given time.
- Assisted in the development of company policies related to document retention, disposal, and archiving practices.
- Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
- Conducted training sessions for new employees on document control procedures, ensuring consistency across departments.
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Used Adobe Acrobat, Blue Beam, and ProjectWise for document management and enhancements.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Managed file archival and information retrievals.
- Prepared comprehensive reports to communicate audit results.
Document Control / Auditor
CDI Engineering Solutions @ Huntsman
04.2017 - 06.2018
- (Engineering Services)
- Conducted audits to ensure compliance with industry standards and regulations.
- Ensured regulatory compliance by reviewing and updating audit practices.
- Implemented audit strategies, enhancing effectiveness of audit functions.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Led cross-functional teams in comprehensive audits, ensuring thorough coverage across all departments.
- Maintain and tracking up-to-date plant wide documentation in company website
Document Control Supervisor / Auditor
Best PumpWorks
02.2007 - 05.2016
- Created and set up a document control department
- Tracking and audit for weekly reports
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Established and managed document distribution matrix and document control register.
- Managed file archival and information retrievals.
- Transmitted documents, organized revisions and tracked changes.
- Worked with internal staff to process documents and sent for closing.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Improved document accessibility by creating a centralized digital repository for easy retrieval and reference.
- Enhanced team productivity by providing comprehensive training and support for document control staff.
- Assisted project managers in meeting deadlines by coordinating the timely review, approval, and distribution of vital documents.
- Supported continuous improvement efforts within the organization through the regular evaluation and updating of document control procedures.
- Played a key role in successful audits by meticulously preparing all required documents and records for review.
- Ensured timely completion of projects by maintaining up-to-date schedules, tracking progress, and addressing any issues promptly.
- Managed version control effectively, minimizing confusion among team members due to outdated or incorrect documentation.
- Facilitated smooth handovers between project phases by ensuring all necessary documentation was completed accurately and on time.
- Collaborated closely with cross-functional teams to ensure seamless integration of documentation processes into overall project planning.
- Fostered positive working relationships with internal and external stakeholders through clear communication, collaboration, and professional conduct.
- Safeguarded company reputation by ensuring all documentation was accurate, complete, and compliant with relevant industry standards.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
Document Control Specialist/Office Manager
L-CON Engineering Constructor
08.2005 - 10.2006
- necessary
- Maintained version control for all documents, ensuring that only the most recent updates were in circulation at any given time.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Oversaw creation, routing and data input of bills of materials, ECOs, ECRs and ISO documents.
- Managed training courses, setup and maintenance for document control systems.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Created project control documentation to support needs of important projects.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Launched quality assurance practices for each phase of development
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- (Valero Refinery)
Human Resources/ Payroll
Brock Maintenance Group
11.2004 - 06.2005
- Ensured all employees’ benefits packages were filled out completely
- Prepared weekly payroll
- Processed new hires in various projects
- Created Excel spreadsheets for employee timesheets and checklist
- Typed company policy, procedure, and correspondence for employee reference on MS Word
- Payroll processed in Ceridian
- Tracking log sheets for reports
- (Scaffolding and Painting Service)
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Human Resources Consultant
Corestaff Services
05.2004 - 10.2004
- Company Overview: (Houston Chronicle)
- I processed new hires
- Developed and assigned job descriptions per employee occupations
- Processed employee benefits, policies, and procedures according to company standards
- Used Excel, MS Word, and PDF for creating jobs
- Updated company policies and procedures in MS Word
- Audit all documentation
- (Houston Chronicle)
Human Resources/Payroll Manager
CFF Recycling USA
04.2001 - 04.2004
- I prepared and processed the weekly payroll for over 300 employees
- Developed programs to enhance employee relations and offer employee support to each staff member
- Ensure that the new hire orientation process properly introduces new employees to the corporate culture
- Served as a subject matter expert for internal audits relating to compliance with wage laws resulting in no significant findings or penalties.
- Provided excellent customer service through prompt resolution of inquiries from employees related to their pay, benefits, and deductions.
- Facilitated communication between employees and management regarding payroll-related matters, resolving any discrepancies or issues swiftly.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Deliver compensation and benefit comparison reports to the executive team each month and make recommendations to improve the company’s current offerings
- Come up with new ways to measure employee morale and determine methods for improving overall employee satisfaction
- Function as liaison between the company and outside legal and professional resources to ensure that all employment policies follow current laws and regulations
- Updated Texas poster requirements
- Updated company policies and procedures in MS Word
- Created spreadsheet in excel for all company tracking
- Payroll uploaded either in ADP or Ceridian
- Used JD Edwards for purchasing
- Maintain employee’s benefits through third party
- (Industrial Service)
Education
No Degree - Micro Computer To Data Processing
Lee College
Baytown, TX05-1992
Skills
- Workday
- Confluence
- BOX
- Baboon
- Worksite
- EDMS
- Console
- Aconex
- Citadon
- Excel
- MS Project
- MS Word
- Access
- PowerPoint
- Ami-Pro
- Lotus
- Outlook
- Peachtree
- ADP
- SAP
- Ceridian
- SharePoint
- PeopleSoft
- Basic QuickBooks
- JD Edwards
- AutoCAD Viewer
- Microsoft Office
- OneDrive
- Teams
- Meridian
- Quality Assurance
- Various Audit Programs
- Data analysis
- Problem solving
- Communication skills
- Training development
- Performance evaluation
- Vendor management
- Conflict resolution
- Client engagement
- Documentation management
- Technical communication
- Task prioritization
- Multitasking Abilities
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Decision-making
Certification
Transportation Worker Identification Credential (TWIC), Current
Prior Experience - Description
Worked 10 years in various contract positions as Document Control Specialist within Valero, Lyondellbasell, Quantum and ROHM & HAAS all in the Pasadena, Texas area.
Languages
Spanish
Limited Working
Timeline
Quality Completion Specialist
Zachry Group
09.2024 - 02.2025
Sr Document Management Specialist
Axiom Space
03.2022 - 07.2024
Document Control Specialist Auditor/ PSM Coordinator / Meridian Gate Keeper
Hargrove Engineers @ Indorama Ventures
06.2018 - 03.2022
Document Control / Auditor
CDI Engineering Solutions @ Huntsman
04.2017 - 06.2018
Document Control Supervisor / Auditor
Best PumpWorks
02.2007 - 05.2016
Document Control Specialist/Office Manager
L-CON Engineering Constructor
08.2005 - 10.2006
Human Resources/ Payroll
Brock Maintenance Group
11.2004 - 06.2005
Human Resources Consultant
Corestaff Services
05.2004 - 10.2004
Human Resources/Payroll Manager
CFF Recycling USA
04.2001 - 04.2004
Transportation Worker Identification Credential (TWIC), Current
No Degree - Micro Computer To Data Processing
Lee College
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