Felicia Berno
Hurst,USA
Summary
Dynamic and adaptable Registered Nurse with extensive experience at UT Southwestern Medical Center, excelling in patient assessment and care coordination. Proven track record in delivering high-quality care across diverse specialties, enhancing patient outcomes through effective interdisciplinary collaboration and quality assurance initiatives. Committed to empowering patients with education and support in complex health situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Ambulatory Float Nurse & Rapid Response Registered Nurse
UT Southwestern Medical Center
Dallas, Texas
11.2023 - Current
- Delivered patient-centered care across diverse outpatient specialties, ensuring continuity and excellence in clinical environments.
- Quickly adapted to varying clinical workflows and interdisciplinary team dynamics, maintaining high standards of care.
- Assessed urgent patient concerns through telephone and in-person triage, prioritizing care effectively.
- Coordinated timely interventions with providers to optimize patient outcomes.
- Managed care across specialties including but not limited to Plastic Surgery, Head & Neck Surgery, Rhinology, Cardiology, Oncology, Primary Care Service Lines, Endocrinology, Rheumatology, Infusion Center, Urology, Kidney/Liver Disease, Psychiatry, and Palliative Care
Movement Disorders Triage Registered Nurse & Rapid Response Registered Nurse
UT Southwestern Medical Center
Dallas, Texas
07.2018 - 11.2023
- Triaged patients with movement disorders, prioritizing urgent cases for timely interventions.
- Educated patients on movement disorders, treatments, and medications to enhance self-management.
- Participated in Quality Assurance initiatives, analyzing patient outcomes to identify improvement opportunities.
- Responded to medical emergencies, including code blues and strokes, ensuring rapid stabilization and care coordination.
- Increased responsiveness metrics from 40% to 90% within two years of employment.
Triage Registered Nurse
Dallas Medical Center
Dallas, Texas
08.2017 - 05.2018
- Triaged patient calls to assess symptoms and prioritize care needs for timely responses.
- Educated patients on conditions, treatments, and medications to promote effective health management.
- Collaborated with healthcare providers to develop and implement tailored, patient-centered care plans.
- Participated in quality assurance activities, reviewing outcomes to identify care gaps and recommend improvements.
- Monitored patient progress through follow-up assessments, adjusting care strategies as needed.
Registered Nurse
Dallas Medical Center
Dallas, Texas
02.2017 - 08.2017
- Collaborated with OBGYNs and medical staff to create individualized care plans for labor, delivery, and postpartum recovery.
- Assisted in managing labor and delivery procedures, ensuring smooth fetal monitoring and effective pain management.
- Provided emotional support to expecting mothers and families, addressing concerns and maintaining a calm presence during delivery.
- Facilitated postpartum care through vital sign monitoring and self-care education for patients.
Registered Nurse
TruStaff Travel Nursing
Dallas Metroplex
06.2014 - 08.2017
- Completed multiple Labor and Delivery travel contracts at top-tier hospitals, ensuring expert care in high-pressure situations.
- Collaborated with private OBGYNs and multidisciplinary teams to manage comprehensive labor and delivery processes.
- Demonstrated exceptional clinical skills during high-risk deliveries, achieving positive outcomes for mothers and newborns.
- Provided continuous support during labor through fetal monitoring and pain management techniques.
- Facilitated communication between medical teams and patients, promoting understanding and comfort.
- Adapted seamlessly to various hospital environments while maintaining high standards of patient care.
Registered Nurse
OU Medical Center, Children’s Hospital
Oklahoma City
07.2011 - 06.2014
- Conducted comprehensive assessments of maternal and fetal well-being during labor and delivery.
- Assisted in delivery process by coaching on pushing techniques and positioning, enhancing safe births.
- Managed complications during labor, applying advanced clinical judgment to ensure maternal and neonatal safety.
- Collaborated with multidisciplinary teams to facilitate communication and improve care coordination.
Education
Master of Science - Nursing
The University of Texas At Arlington
Arlington, TX12-2024
Bachelor of Science - Nursing
University of Oklahoma Health Sciences Center
Oklahoma City05-2011
Skills
- Patient assessment
- Care coordination
- Organizational skills
- Adaptability and flexibility
- Oncology nursing
- Medication administration
- Quality assurance
- Interdisciplinary collaboration
- Adaptability
- EMR / EHR
Affiliations
- American Academy of Ambulatory Care Nursing, 2019 through Present
- American Nurses Association, 2022 through Present
- International Parkinson and Movement Disorder Society, 2023 through Present
- UT Southwestern Peer Review Council, 2022 through Present
- UT Southwestern Clinical Ladder Committee, 2021 through Present
- UT Southwestern Neurology Unit Based Council Chair 2019-2021, Voting Member 2021-2023
Certification
- Registered Nurse - Texas Compact License # 854398
- Ambulatory Care Nursing Certification (AMB-BC) through the American Nurses Association
- Basic Life Support (BLS) through the American Heart Association
- Advanced Cardiovascular Life Support (ACLS) through the American Heart Association
- Chemotherapy Immunotherapy Certification through ONS/ONCC
Posters
- Developing a SOAR Program in Neurology, UTSW Celebration of Excellence, 05/06/22
- Patient Emergency Preparedness in the Neurology Clinic, UTSW Celebration of Excellence, 04/21/23
Accomplishments
- D-Magazine Excellence in Nursing Award - 2021
- Diana and Richard C Strauss Award - 2020
Timeline
Ambulatory Float Nurse & Rapid Response Registered Nurse
UT Southwestern Medical Center
11.2023 - Current
Movement Disorders Triage Registered Nurse & Rapid Response Registered Nurse
UT Southwestern Medical Center
07.2018 - 11.2023
Triage Registered Nurse
Dallas Medical Center
08.2017 - 05.2018
Registered Nurse
Dallas Medical Center
02.2017 - 08.2017
Registered Nurse
TruStaff Travel Nursing
06.2014 - 08.2017
Registered Nurse
OU Medical Center, Children’s Hospital
07.2011 - 06.2014
Master of Science - Nursing
The University of Texas At Arlington
Bachelor of Science - Nursing
University of Oklahoma Health Sciences Center
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