Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Brooks

Jacksonville,FL

Summary

Logistics and supply chain professional with over 20 +years of experience supporting Army, defense and aerospace manufacturing operations. I've progressed from Automated Logistical Specialist to Logistics Operator III, Logistics Operations Supervisor and Manager. Building strong experience in inventory management, warehouse operations, shipping and receiving, SAP, HAZMAT, and team leadership. I'm organized, hands-on, and proactive about solving problems, improving processes and keeping operations running smoothly. I work well in a fast-paced environments and take pride in supporting my team and getting the job done accurately and efficiently. I'm committed to making meaningful contributions and advancing organizational goals.

Overview

25
25
years of professional experience

Work History

Logistics Operations Manager

Embraer Defense & Security
01.2022 - 06.2024
  • Managed logistics, inventory, warehouse, shipping/receiving, and supply chain operations supporting defense and production aerospace programs.
  • Maintained 99.5%+ inventory accuracy through cycle counts, inventory analysis, SAP and process controls for over
  • Improved warehouse organization, material flow, space utilization, and operational efficiency.
  • Managed export control compliance and customs documentation workflows for domestic and international shipments and regulatory/compliance requirements.
  • Managed vendor relationships to ensure timely deliveries, accurate invoicing, and effective issue resolution.
  • Reviewed carrier selections with reliability, service quality, and pricing criteria to support the overall transportation network.
  • Developed and maintained a knowledgeable productive team that led to process improvement and reduced costs and material delivery performance.

Logistics Operations Supervisor

Embraer Defense & Security
05.2017 - 05.2022
  • Led warehouse teams to assign daily workloads and promote safety, quality, and compliance standards.
  • Implemented daily cycle counts and supervised the team's execution helping maintain accuracy and resolve discrepancies at a timely resolution.
  • Managed inventory discrepancies, ABC analysis, and obsolete materials.
  • Trained employees on SAP, HAZMAT, inventory and shipping procedures.
  • Supported export/import and controlled material compliance
  • Monitored shipment status, resolving delays and maintaining on-time distribution across internal and external routes.
  • Audited logistics documentation, verifying accuracy of records, shipping data, and traceability requirements.
  • Collaborated with cross-functional teams to streamline workflows, improve communication channels, and increase overall efficiency within the organization.
  • Improved customer satisfaction levels by ensuring timely delivery of products and resolving shipment issues promptly.
  • Conducted detailed analyses of logistical data to identify trends, forecast demand, and make informed decisions on resource allocation strategies.
  • Mentored and developed staff, fostering a positive work environment that encouraged growth and collaboration.

Logistics Operator III

Embraer Defense & Security
02.2014 - 05.2017
  • Coordinated inbound and outbound material flow to support production and aircraft assembly schedules.
  • Verified shipment documentation and traceability records for compliance with aerospace quality requirements.
  • Operated forklifts and material-handling equipment to move components safely across warehouse areas.
  • Monitored inventory levels and updated system records to maintain accurate stock visibility.
  • Followed safety, security, and lean practices to maintain organized and efficient logistics operations.
  • Trained new employees on company procedures, ensuring a smooth transition into the workplace.

Automated Logistical Specialist (92A)

US Army
06.1999 - 06.2014
  • Refined the Aviation Operation SOP.
  • Stored, Managed, Inventoried 1,690 line items worth an excess of 12 million dollars and accounted for 100 percent accountability of all assigned equipment valued over 100,000 dollars.
  • Reconciled inventory discrepancies, corrected data errors, and maintained compliance with supply procedures.
  • Supervised stock activities, enforcing FIFO rotation and secure handling of sensitive items.
  • Processed supply transactions using GCSS-Army and related systems

Education

High School Diploma -

Interlachen High School
Interlachen, FL

Associate of Science - Coursework Toward Degree (General Studies)

Savannah State University
Savannah, GA
02-2008

Skills

  • Supply Chain Optimization
  • ERP & WMS Proficiency
  • Data -Driven Decision Making
  • Inventory & Demand Forecasting Management
  • Continuous Improvement
  • Regulatory Compliance
  • Collaborative leadership
  • Budgeting & Cost Control
  • Problem -solving
  • Conflict resolution

Timeline

Logistics Operations Manager

Embraer Defense & Security
01.2022 - 06.2024

Logistics Operations Supervisor

Embraer Defense & Security
05.2017 - 05.2022

Logistics Operator III

Embraer Defense & Security
02.2014 - 05.2017

Automated Logistical Specialist (92A)

US Army
06.1999 - 06.2014

High School Diploma -

Interlachen High School

Associate of Science - Coursework Toward Degree (General Studies)

Savannah State University

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Felicia Brooks