Felicia Brown

• Followed procedures at all times for personal and team safety.
• Maintained compliance with company safety policies and called violations to attention of management.
• Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
• Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
• Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
• Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
• Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
• Unloaded deliveries into warehouse and arranged contents in designated storage areas.
• Kept work areas neat, clean and free from debris.
• Picked and packed order items.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Followed orders precisely for correct items, sizes and quantities.
• Managed timely and effective replacement of damaged or missing products.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Moved merchandise using forklifts, pallet jacks and hand trucks.

• Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
• Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
• Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
• Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved.
• Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
• Maximized availability for clients by offering flexible scheduling options, including evenings and weekends when needed.
• Maintained a professional image at all times while representing both the Notary Signing Agent role and the company brand during appointments.
• Increased efficiency for lenders and title companies by promptly returning completed documents after thorough verification of their accuracy.
• Facilitated seamless real estate transactions by accurately executing all necessary documents, including deeds, mortgage notes, and affidavits.
• Guaranteed compliance with state laws and regulations through diligent adherence to notarial procedures and record-keeping practices.
• Supported timely and accurate administrative task completion.
• Minimized delays in closing processes by proactively addressing any discrepancies or concerns before they escalated into larger issues.
• Developed strong relationships with local businesses, promoting increased referrals for notary services within the community.
• Supported new Notary Signing Agents in their roles through mentorship programs, sharing best practices and assisting them in developing their skillsets.
• Managed challenging situations with poise and professionalism, resolving conflicts between parties while maintaining a neutral position as a Notary Signing Agent.
• Contributed to the growth and success of the business through consistent delivery of high-quality notary services, resulting in repeat clients and positive word-of-mouth referrals.
• Enhanced the overall client experience by providing additional services as needed, such as witnessing signatures on affidavits or administering oaths and affirmations.
• Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
• Streamlined the signing process for smoother transactions by maintaining an organized workflow and paying close attention to detail.
• Looked for signs of fraud or coercion and refused notarization.
• Certified and attested power of attorney documents, acknowledgements and deeds.
• Drafted and executed notarial affidavits in accordance with applicable laws.
• Checked documents for accuracy and correct signing before notarizing.
• Checked documents and identifying credentials for all parties.
• Updated journal with names and dates for permanent record.
• Set up and managed appointments for client notary services.

Cleaned residential homes for various customers through out Indianapolis and surrounding counties

• Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
• Developed strong relationships with clients, earning trust through reliability and attention to detail.
• Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
• Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
• Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
• Sanitized apartments after move-out or prior to move-in.
• Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
• Provided excellent house cleaning and maid services to clients.
• Adhered to professional house cleaning checklist.
• Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
• Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
• Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
• Exceeded client expectations to garner future services.
• Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.
• Expanded clientele base through effective networking and positive word-of-mouth referrals from satisfied customers.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Dusted picture frames and wall hangings with cloth.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Washed and put away kitchen dishes, utensils and glassware.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Polished fixtures to achieve professional shine and appearance.
• Sorted, laundered and put away various laundry items.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Changed bed linens and collected soiled linens for cleaning.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.