Felicia Carter
1216 Forstall Street ,LA
Summary
Seasoned Carpenter with years of experience completing construction and remodeling projects of varying scales. Skilled at fulfilling roles ranging from Scaffolder to Warehouse . Ready to provide vital support to work site teams.
Overview
7
7
years of professional experience
Work History
Scaffolder
Brock Scaffolding
Baton Rouge, LA
02.2018 - Current
- Unloaded equipment and materials and moved supplies around on job sites in various weather conditions.
- Safely and accurately built scaffolding in confined spaces like cooling towers.
- Worked efficiently at ground height and at levels as high as 40-250 feet.
- Went 365 days plus without safety accidents while operating according to strict schedules and safety guidelines.
Customer Service Associate
Walmart
New Orleans, LA
07.2020 - 05.2022
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Processed documentation and troubleshot discrepancies to build client rapport.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Warehouse Associate
Sanderson Farms Processing Plant
Hammond, LA
09.2019 - 03.2020
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
Machine Operator
American Sugar Refining
Arabi, LA
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Lubricated parts and performed minor maintenance to improve machine function.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Verified production orders prior to starting set-up.
- Placed finished products on skids and wrapped and transported to warehouse with forklift.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
Education
High School Diploma -
Springfield Preparatory High School
Springfield , LA 05.2014
Esthetics / Esthetician -
Blue Cliff College - Metairie
Metairie, LASkills
- Permitting understanding
- Scaffolding disassembly
- Managing materials
- Safety practice observance
- Safety oversight
- OSHA training
- General laborer
- Team relationships
- Comfortable at heights
Timeline
Customer Service Associate
Walmart
07.2020 - 05.2022
Warehouse Associate
Sanderson Farms Processing Plant
09.2019 - 03.2020
Scaffolder
Brock Scaffolding
02.2018 - Current
Machine Operator
American Sugar Refining
High School Diploma -
Springfield Preparatory High School
Esthetics / Esthetician -
Blue Cliff College - Metairie