Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicia Castillo

South Bend,IN

Summary

Experienced nursing professional with a track record of delivering high-quality patient care across diverse medical settings. Possesses strong communication and task prioritization skills to ensure effective coordination of patient care. Demonstrates a proven ability to stay organized and prioritize tasks in fast-paced environments. Proficient in customer service with additional expertise in clerical duties, Microsoft Office, and efficient paperwork filing.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CNA

Healthwin Specialized Care
01.2018 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Supported needs of 10 + residents under long-term care.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Transported patients between rooms and appointments or testing locations.
  • Documented patient information and care activities in electronic health record.

CNA

Trailpoint Village
12.2008 - 01.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.

Patient Care Nursing Assistant

Memorial Hospital
05.2014 - 02.2015
  • Enhanced patient satisfaction by providing compassionate and attentive care to patients in various stages of recovery.
  • Streamlined nursing team communication by maintaining accurate and up-to-date patient records, ensuring timely response to changes in condition.
  • Increased efficiency in patient care with proficient use of electronic health record systems for documentation and information retrieval.
  • Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
  • Exhibited strong time management skills by prioritizing tasks effectively and completing them in a timely manner without compromising quality of care.
  • Ensured continuity of care through effective shift handover by sharing vital information about patients'' status with incoming nursing personnel.
  • Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

CNA

Unity Hospital
04.2010 - 02.2014
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Checked patient vitals such as temperature, blood pressure, and oxygen levels.
  • Increased efficiency in daily operations by organizing supplies inventory and restocking as needed.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Performed bladder scans, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.

Education

Associate of Applied Science - Business Administration

Ivy Tech Community College of Indiana
South Bend, IN
12.2024

Digital Marketing Certificate - Digital Marketing

Ivy Tech Community College of Indiana
South Bend, IN
12.2023

GED -

Bendix Adult Education
South Bend, IN
02.2009

Nursing Assistant Certificate - Certified Nurse Aide

Michiana Healthcare Training
South Bend, IN
11.2008

Skills

  • Complex Problem-Solving
  • Infection Control
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Maintaining Confidentiality
  • Organizational Skills
  • Compassion and Empathy
  • Stress Management
  • Observing Responses
  • Vital Signs Monitoring

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA

Healthwin Specialized Care
01.2018 - Current

Patient Care Nursing Assistant

Memorial Hospital
05.2014 - 02.2015

CNA

Unity Hospital
04.2010 - 02.2014

CNA

Trailpoint Village
12.2008 - 01.2018

Associate of Applied Science - Business Administration

Ivy Tech Community College of Indiana

Digital Marketing Certificate - Digital Marketing

Ivy Tech Community College of Indiana

GED -

Bendix Adult Education

Nursing Assistant Certificate - Certified Nurse Aide

Michiana Healthcare Training

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Felicia Castillo