Felicia Cintron
Philadelphia,PA
Summary
Driven leader and team player eager to contribute my professional skills and experience towards the advancement of my career in the Food and Nutrition Department. Consistently driven by my earnest beliefs in the VA’S mission and my commitment to serve our nation’s veterans. Enthusiastic Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Knowledgeable about front of house and back of house protocols with training in varies cuisine.
Overview
15
15
years of professional experience
Work History
Food Service Worker
Lyons VA Medical Center
11.2008 - Current
- Take and record temperatures of food properly
- Effectively and efficiently run the kitchen as a WG-4
- Make the schedule when needed and delegate assignments to employees
- Adjust and execute menus as needed
- Differentiate between diets according to IDDSI framework
- Excellent customer service and conflict resolution
- Assess difficult situations with ease
- Put in work orders for damaged or inoperable equipment
- Work in the communication room and look up resident diets and allergies
- I know how to properly operate grills, warmers, slicers, and ovens
- Assemble and cook meals for all diet types
- Bake desserts and cookies
- Cut and prepare vegetables and meats
- Prepare puree dishes according to specified levels of thickness
- Prepare salads and side dishes
- Prepare nourishments in a timely matter
- Properly store commissary and supplies
- Operate the dish machine
- Dock food trucks and manually operate modules
- Operate company vehicle when necessary
- Accurately fill, organize, and deliver patient nourishment bedside
- Accurately assemble patient diet trays on tray line for all meal services
- Helps in the training of new employees on various workstations, equipment usage and tray delivery
- Charge person at night, running the kitchen
- Sit-in on hiring panel/interviews
- Participates in special meal service for patient events and recreation on various patient units throughout the campus
- Test and evaluate a variety of products for their potential use alongside management
- Assist in developing and/or modify existing recipes as well as eliminate inefficiencies
- Communicate patient diet requests and concerns to management
- Follow all safety procedures, dress code policies and equipment usage
- Follow all VA and hospital regulations, policies, trainings, and procedures
- Check assembled patient trays on assembly line to ensure accuracy
- Maintain close production controls by proper portioning, following diet cards and extensive knowledge in menu items and recipes
- Knowledgeable in modifying diets according to Menu and patient diet card needs when necessary
- Skilled in all areas of cleaning, sanitation and food safety practices.
Education
Plainfield High School
01.1997
Union County Vo-Tech Nursing Program
Skills
- Solid skills in safety management, inventory control and receivable data analysis
- Culinary experience, knowledge of patient diets, and superior service towards patient experience
- PC Literate in Office and Google Suites
Accomplishments
- I have received numerous awards over the years.
Timeline
Food Service Worker
Lyons VA Medical Center
11.2008 - Current
Plainfield High School
Union County Vo-Tech Nursing Program
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