Felicia Cohron
Valparaiso,Indiana
Summary
Motivated Financial Crimes Specialist with a solid background in banking and financial environments with over 19 years of experience. Seeking to advance and utilize my experience and skill set within the Financial Crimes Department. Adept at reviewing, verifying and identifying customer activity to detect and prevent financial crimes.
Overview
15
15
years of professional experience
Work History
Financial Crimes Specialist
Fifth Third Bank
Valparaiso, IN
07.2020 - Current
- Review multiple case types including indirect auto loans, UARA, Check Fraud, Wire Fraud, Account Take Over and Cash Edge to verify if a Suspicious Activity Report needs to be filed.
- Utilize multiple programs including SAS, NetReveal, ACE, Mobius and Lean in order to gather appropriate information necessary to file Suspicious Activity Reports.
- File Suspicious Activity Reports in a timely manner while focusing on the quality of the report.
- Work independently while also working closely with team members and other departments when needed.
Fraud Analyst Supervisor
Horizon Bank
Michigan City, Indiana
09.2018 - 07.2020
- Supported fraud team members with secondary reviews of records related to suspected fraudulent activities
- Performed various quality control reviews and monitoring pertaining to the overall compliance with all related bank regulations
- Researched criminal fraud methods and tools, identified and investigated possible fraudulent activities, and developed techniques and tools useful in the prevention of fraud
- Adhered to and enforced all Bank policies and procedures including BSA, OFAC, CIP and related acts.
Member Services Coordinator
YMCA
Valparaiso, Indiana
10.2016 - 09.2018
- Lead member services in providing exemplary customer service through building relationships, assisting in reaching personal goals and instilling a sense of belonging
- Train, recognize, motivate and provide shift supervision for member services staff and volunteers
- Serve as a cause driven leader on duty by providing supervision for use of property including security, troubleshooting and monitoring appropriate behavior.
Financial Services Specialist
Regions Bank
Kokomo, Indiana
09.2013 - 07.2015
- Established and maintained relationships with individual and business customers, and provided assistance with problems customers may have encountered
- Networked within the community to find and attract new business
- Provided personalized service to both personal and business clients.
WorkPlace Financial Sales Consultant
PNC Bank
Central Region, Indiana
07.2009 - 05.2013
- Presented products and services to companies and their employees
- Built long-term customer relationships and advised customers on products
- Maintained up to date knowledge of bank policies and procedures.
Skills
- Regulatory Compliance
- SAR Filing
- Fraud Detection and Dispute Resolution
- Effective Communication
- Self-Motivated Nature
Timeline
Financial Crimes Specialist
Fifth Third Bank
07.2020 - Current
Fraud Analyst Supervisor
Horizon Bank
09.2018 - 07.2020
Member Services Coordinator
YMCA
10.2016 - 09.2018
Financial Services Specialist
Regions Bank
09.2013 - 07.2015
WorkPlace Financial Sales Consultant
PNC Bank
07.2009 - 05.2013
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