Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Coleman

Experience Customer Service
St Louis,MO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Specialist 2

Republic Services
Bridgeton , MO
05.2021 - Current

• Resolved customer inquiries, questions concerning the residential and commercial trash collection and billing and removal.

Guest Service Supervisor

Enterprise Center And Stifel Theater
St Louis, MO
08.2022 - 07.2023

• Supervisor of guest service associates assist with guest experience while attending events resolving customer concerns to insure staff and attendance and monitor.

.

Complex Care Representative

United Healthcare Group
Bridgeton, MO
08.2016 - 03.2021

• Handled inbound and calls from United healthcare insurance members and providers.
Scheduled and cancel doctor appointments
Reviewed benefits for members and reviewed claims and appeals

Education

High School Diploma -

South Technical High School
Sunset Hills Mo
09.1990 - 06.1994

Skills

Self-Motivated

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Timeline

Guest Service Supervisor

Enterprise Center And Stifel Theater
08.2022 - 07.2023

Specialist 2

Republic Services
05.2021 - Current

Complex Care Representative

United Healthcare Group
08.2016 - 03.2021

High School Diploma -

South Technical High School
09.1990 - 06.1994

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Felicia ColemanExperience Customer Service