Felicia Cross

• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Utilized physical strength to move mail and packages of varying sizes and weights.

• Supported production needs by performing routine tasks using standard procedures and equipment.
• Inspected final products to assess compliance with quality standards and established tolerances.

• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.

Assisted disabled clients to support independence and well-being.

• Maintained clean, safe, and well-organized patient environment.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Maintained effective team member communication.
• Greeted customers and directed to requested products.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

• Used RF scanners to track orders and verify accuracy.
• Worked fast to meet assigned daily picking quotas.
• Pulled orders quickly to maintain demanding productivity goals.

• Communicated with team members using hand signals and radios.
• Controlled pedestrian movements to prevent intrusion into work zones.
• Trained new traffic controllers to properly use traffic control devices and apply best practices.

• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Used automated mail processing equipment to sort and collate mail.
• Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.