Felicia Crunk
Garland,TX
Summary
Experienced Clerical professional with a total of 10 years experience, including 4 years as a specialist in the U.S. Navy. Strong computer and office management skills. Excellent time manager with extensive experience coordinating schedules, maintaining calendars, arranging transportation, and executing plans as well as being a helping hand in event planning. Strengths include budgeting, managing accounts payable and receivable, maintaining supplies, and arranging repairs to equipment or facilities. Outstanding interpersonal skills and commitment to customer service. As well as leading peers to succeed in an everyday work environment. Lastly, the gap in work history (2018-2022) is due to deciding to become a homemaker.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Attendance Clerk
Garland Independent School District
09.2023 - Current
- Maintain accurate attendance records for campus
- Supervises and runs attendance office and manages 4 employees, making sure all perform data entry, including attendance, Public Education Information Management System (PEIMS) data, and grades
- Registers new students, assigns to classes, drops students timely, and prepares transfer packets of information
- Maintains student cumulative records and transcripts
- Answers inquiries from other agencies regarding student records and transcripts
- Requests student transcripts
- Issues absence admit and tardy slips
- Reconciles student added and dropped monthly
- Monitors and records student attendance daily.
- Contacts parent/guardians by phone or letter to verify absences within 20 days of absence
- Maintains logs and other documentation verifying absences
- Makes home visits to check on absent students
- Ensures that attendance for tardy students is recorded
- Enters attendance, grades, and other data into a computerized attendance system, edits, corrects, verifies accuracy, and compiles reports of enrollment/attendance.
- Maintains records for students on Independent Study
- Prepares required reports and reviews for accuracy prior to submission
- Notifies site administrator when student(s) have excessive problems
- Makes referrals to the school nurse as necessary
- Maintains accurate records in accordance with the law, to include obtaining teachers' signatures on attendance sheets and scan sheets
- Interprets routine policies and procedures to staff, students and the public
- Prepares information for referral to the School Attendance Review Board
- Stays current on changes in statutory law by attending workshops and conferences
- Compiles, posts, summarizes and maintains demographic data and test scores and other statistical data for students
- Monitors class size and reports to site administrator when target size is exceeded
- Assists with general functions of the office, including reception, answering phones, responding to parent concerns
- I am responsible for other duties as assigned.
Attendance Aide
Garland Independent School District
08.2022 - 09.2023
- Under the direction of the Site Administrator, perform a variety of clerical duties related to student attendance accounting and record-keeping activities at an assigned school site; contact parents and guardians to report and verify excused and unexcused absences; operate a computer and assigned software to input and update attendance information.
Assistant Food Service Director
RIVERSIDE THEATRE
08.2017 - 01.2018
- Manage all phases of event planning from concept to completion: respond to event inquiries; establish budget; design menu and ascertain F/B minimum to adhere to budget; write contract; host event
- Experience includes groups from 30 to 500 guests
- Spearhead daily social media presence on various platforms (Twitter, Facebook, Instagram)
- Utilize creativity and food and event photography to engage with customers and expand customer base
- Designed and implemented server training program including a comprehensive test
- Developed 'side-work' chart rotation for servers to ensure quality standard of cleanliness and solidarity
- Trained assistant manager to maintain business operations in my absence
- Trained the ushers
- Work side by side of the Executive Chef
- Knowing the menus, food knowledge as well as helping with the food getting to the patrons.
Food Service Director
Trinity Services Group, Inc.
03.2015 - 06.2016
- Plan, direct and coordinate the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen
- Supervise, train, and instruct team members in general food service practices
- Coordinate the work flow and assign work to team members who in-turn instruct and train inmate trustees on work techniques and procedures in safe, sanitary, and efficient operations of food preparation and service
- Directs team members to ensure job-related rules, policies, procedures, and security guidelines are enforced
- Maintain product service quality standards by conducting ongoing evaluations and investigating complaints
- Monitors kitchen for cleanliness, sanitation, safety and order
- Maintain contract compliance and cost control.
Culinary Specialist
US NAVY
08.2010 - 08.2014
- Operate and manage Navy messes and hotel services afloat, unaccompanied housing, and mess facilities ashore and in Expeditionary environments established
to subsist Naval personnel; estimate quantities and types of food items required; assist in Supply
Officers in ordering and stowage of subsistence items and procurement of equipment and mess
gear; - check delivery for quantity and assist medical personnel in inspection for quality;
- prepare menus; plan, prepare, and serve meals; maintain food service spaces and associated equipment,
including storerooms and refrigerated spaces, in a clean and sanitary condition; maintain records of
financial transactions; and submit required reports. - Implemented a Mindful menu to promote healthier food options
- Joint Commission readiness and survey compliance.
Culinary Manager
U.S. Navy
06.2012 - 01.2014
- Culinary specialist and the Culinary Specialists provide food service catering and hospitality services for Admirals, senior government executives
- This rating is responsible for all aspects of the dining (shipboard mess decks) and shore duty living areas
- Being in the military food service we are vital in maintaining high crew morale on ships, construction battalions and every shore base
- As a culinary specialist we have multiple duties that include: Menu management and ordering the quantities and types of food items necessary for quantity food preparation
- Operating kitchen and dining facilities
- Maintaining subsistence inventories using storeroom management procedures
- Maintaining financial records with the use of computer software applications
- Serving as personal food service specialists in Commanding Officer's and Admiral's messes
- Operating and managing shipboard living quarters and shore based hotel-type quarters
- Providing hospitality and catering services during official command receptions.
Bakery manager
US NAVY
02.2011 - 09.2013
- Ensure proper baked good made fresh everyday and on time
- And baked good supplies are ordered in timely fashion.
Bulk storeroom custodian
US NAVY
05.2012 - 01.2013
- Sound ability to analyze recipes to determine food, labor, and overhead costs and to assign prices to various dishes
- Remarkable skills to develop menus far enough in advance so that supplies can be ordered and received in time
- Uncommon ability to estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies
- Immense ability to plan for routine services and deliveries
- Excellent communication skills (both written and spoken)
- Excellent interpersonal skills and ability to motivate staff to higher achievement
- Superb customer relation skills
- Excellent ability to perform basic math, including calculation of fractions, percents and ratios; read technical information, compose a variety of documents and facilitate group discussions; and solve practical problems
- Remarkable ability to work with diverse individuals and groups; work with data of different types and purposes; and utilize a wide variety of job related equipment
- Great Problem solving ability to analyze issues, create plans of action and reach solutions
- Knowledge of pertinent codes, policies, regulations and laws; food safety and handling procedures
- Mastery of the use of the Internet.
Education
High school diploma or GED -
Fort Worth
Fort Worth, TXBachelor's degree - Education
Dallas college
El Centro, TX02.2024
Associates - Psychology
Germanna Community College
Fredericksburg, VA05.2017
Skills
- Oracle
- Google suite
- Microsoft Office
- Fluent in Spanish
- Management
- Profit & loss
- Culinary experience
- Purchasing
- Customer service
- Food safety
- Inventory
- Research and Data Analysis
- Document Management
- Data Entry
- Verbal and written communication
- Call Answering and Routing
- Problem-Solving
- Team Collaboration
- Flexible and Adaptable
- Strong Organization
- Punctual and Reliable
- Administrative Support
- Recordkeeping
Certification
Food Handler Certification
Military Service
United States Navy, United States, E3, 08/2010, 08/2014
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Attendance Clerk
Garland Independent School District
09.2023 - Current
Attendance Aide
Garland Independent School District
08.2022 - 09.2023
Assistant Food Service Director
RIVERSIDE THEATRE
08.2017 - 01.2018
Food Service Director
Trinity Services Group, Inc.
03.2015 - 06.2016
Culinary Manager
U.S. Navy
06.2012 - 01.2014
Bulk storeroom custodian
US NAVY
05.2012 - 01.2013
Bakery manager
US NAVY
02.2011 - 09.2013
Culinary Specialist
US NAVY
08.2010 - 08.2014
High school diploma or GED -
Fort Worth
Bachelor's degree - Education
Dallas college
Associates - Psychology
Germanna Community College
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