Felicia Daniels

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Improved time management of the executive through effective prioritization and organization of tasks.

I have been a personal assistant for a little over 2 years now. The events that led to me holding this position is as follows. My mother-in-law had been ailing with lung cancer, COPD, asthma and other physical ailments. I had been doing many things to aid her. Also my mother is suffering from kidney failure and heart disease. And both ladies are elderly. I have been independently cleaning personal homes for quite a few years. And had made an acceptable living doing it. But the idea was presented for me to actually get approved by a homecare agency to care for both my mother and mother in law. So that's what led to me being employed with agencies. Les than 2 months ago my mother in law passed away. But I continue to make myself available to service other sick or elderly persons. I still have my own dear mom as a client. But I do have 5 children of my own. Ages 24, 22, 11, 9 and 5. Quite the age range! But I did happen to notice that the community center around the corner from me. Edward Saunders has been having some issues with being short staffed for the after-school program. And I am trying to fund out how to apply directly for the position there. But if you would like to hear of my credentials as far as being honest , reliable and hard working. Please contact Marsha Simon. I've been working in her home for a few years now. And she can personally attest to my history of being reliable and trustworthy. 716- 717-0798. If more references are needed am able to provide them

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Improved time management of the executive through effective prioritization and organization of tasks.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
• Provided research assistance on various projects, leading to informed decisions based on accurate information.
• Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
• Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
• Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
• Reinforced brand consistency, oversaw updates to company website and social media profiles.
• Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
• Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
• Optimized expense tracking to ensure budget compliance, regularly reviewed and reconciled financial statements.
• Bolstered executive decision-making, conducted preliminary research on potential business ventures.
• Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
• Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
• Improved stakeholder communication, crafted and distributed concise briefing materials for executive presentations.
• Boosted team morale, organized team-building activities that fostered positive work environment.
• Reduced operational costs, negotiated with vendors to secure competitive rates for office supplies.
• Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
• Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
• Improved document management, established systematic filing system that accelerated information retrieval.
• Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Participated in team meetings and staff training sessions.
• Identified needs and coordinated plans for travel and out-of-town functions.