Felicia Davis
Columbia,SC
Summary
Dynamic HR Assistant with a proven track record at Belk, adept in office administration and payroll processing. Excelled in employee relations, enhancing team efficiency, and leveraging Microsoft Office for report generation. Demonstrated problem-solving acumen, ensuring over 2k employees' timesheets were accurately maintained for payroll, contributing to streamlined operations and positive employee feedback.
Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills and knowledgeable in applicable laws and regulations.
Overview
20
20
years of professional experience
Work History
HR Assistant
Belk
07.2017 - Current
- Prepare daily store deposit for bank deposit pickup.
- Ordering and preparing payment for store change order request.
- Use DTS cash system in processing the deposit, maintaining store petty cash funds for register and vaults.
- Support management and sales associates whenever necessary.
- Update employees credit log and incentive amount whenever a customer is approved for store credit card.
- Prepare and print multiple reports to complete daily task.
- Reconciling cash vault following day's cash activities.
Costomer Service Associate
Walgreen's Pharmacy
10.2015 - Current
- Help assist 7numerous customers with a positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Complete customers potential purchase on assigned cash register.
- Assist with building displays including promotional and seasonal sale merchandise.
- Other special assignments.
Accountant II
Palmetto GBA
11.2004 - Current
- Maintain Deltek timekeeping keeping system and internal website.
- Ensure over 2k employees and contractor timesheets are signed and approved for payroll processing.
- Liaison between upper management and employees to assist with troubleshooting timesheet and system issues via phone and email.
- Setup project codes to grant access to charge work time. Also monitor and run reports for management with various criteria.
- Other administrative duties with timekeeping system and training.
Education
Associate In Accounting - Accounting
OCTech
Orangeburg, SC05.2008
Bachelor Of Science - Business Administration
Morris College
Sumter05.1996
Skills
- Office administration
- Employee relations
- Maintaining files
- Human resources administration
- Team player
- Human resources support
- Payroll administration
- Microsoft office
- Problem-solving
- Data entry
- Generating reports
Timeline
HR Assistant
Belk
07.2017 - Current
Costomer Service Associate
Walgreen's Pharmacy
10.2015 - Current
Accountant II
Palmetto GBA
11.2004 - Current
Associate In Accounting - Accounting
OCTech
Bachelor Of Science - Business Administration
Morris College
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