Felicia Dorsey
Houston,TX
Summary
Results-driven professional with extensive experience in administrative support and decision-making. Adept at maintaining accurate records and optimizing service processes, contributing to improved client satisfaction and streamlined operations.
Overview
15
15
years of professional experience
Work History
Administrator
J & J Certified Protection Services, LLC.
Houston, TX
09.2024 - Current
- Managed scheduling and coordination of security personnel for various client sites.
- Assisted in development and implementation of operational procedures to enhance service efficiency.
- Provided administrative support for incident reporting and documentation processes.
- Maintained accurate records of security operations and client communications.
Preschool Teacher
Oakdale Private School
Houston, TX
10.2014 - 09.2024
- Developed and implemented age-appropriate lesson plans promoting cognitive and social development.
- Fostered a positive classroom environment encouraging curiosity and creativity among students.
- Collaborated with parents to discuss student progress and address developmental concerns.
- Designed engaging activities integrating early literacy, numeracy, and motor skills enhancement.
Specialist
Spring ISD
Houston, TX
09.2011 - 11.2017
- Prepared ingredients and recipe components ahead of time.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
Education
High School Diploma -
Westfield High School
Houston, TX05-2009
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Administrative support
- Decision-making
Timeline
Administrator
J & J Certified Protection Services, LLC.
09.2024 - Current
Preschool Teacher
Oakdale Private School
10.2014 - 09.2024
Specialist
Spring ISD
09.2011 - 11.2017
High School Diploma -
Westfield High School