Felicia Dues
Executive Assistant
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
17
17
years of professional experience
Work History
Executive Assistant to VP Executive Suite
Arch-Con- Corp
Houston, United States
02.2021 - Current
- Provide day to day high level support for 8 Houston VP's and 1 National SVP
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for vice president and senior vice president.
- Manage and update all division details in Salesforce
- Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to executives
- Process travel expenses and reimbursements for executive team and senior management group.
- Organize and coordinate conferences and monthly meetings.
- Arrange high volume of travel for all VP's
- Volunteer to help with special projects of varying degrees of complexity.
- Coordinate Executive team retreat for 40 guests
- Coordinate with Marketing Team for company wide event notices
- Coordinate 3 business development lunch meetings per week for each VP between Executive and clients
- Serve as Event planner for the Company Social Committee
- Secure corporate apartments for field employees during long term projects outside of Houston Area
- Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
- Manage communication between upper management and employees, liaising with internal and external executives on various projects and tasks
Executive Assistant EVP and Supply Chain
Maverick Natural Resources
Houston, TX
01.2019 - 02.2020
- Managed the end-to-end process from Supplier qualification to Vendor set-up through close coordination with stakeholders, vendors, and AP to ensure business requirements are satisfied within the required timeline
- Worked with team to recover 1.5 million in revenue through utility deposit reimbursement after bankruptcy
- Setup new vendor accounts in Salesforce, ISN and SharePoint
- Worked with Head of Supply Chain to develop a workflow in Sales Force to be implemented company wide
- Collaborated with IT to develop automated system for workflow and tracking system from lead to approved vendor increasing productivity and eliminating process redundancies
- Proactively identified areas for improvement in the vendor set-up process
- Worked with Legal and supplier through negotiations to establish a fully executed MSA for vendor set up process
- Back up receptionist
- Assisted in office coordination and onboarding for appropriate equipment and software access
- Provide executive level support to Vice President of Drilling and Completions and the Director of Supply Chain
- Accurately processed monthly expense reimbursements for the VP and Director using Concur
- Managed a high volume of domestic travel planning including flights, transportation and lodging
- Responsible for lunch meeting preparation including catering and meeting materials
- Collection and evaluation of suppliers Certificate of Insurance
- Coordinate with Executive team and Field team for a field tour
- Maintain calendars including scheduling meetings and including luncheons.
- Improved, standardized and documented planning and scheduling processes.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Assessed vendor operations according to quality benchmarks and standards.
Executive Assistant
Wood Group
Houston, TX
03.2016 - 01.2019
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Developed and maintained automated alert systems for important deadlines.
- Used advanced software to prepare documents, reports, and presentations.
- Screened personal and business calls and directed to appropriate party.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Handled incoming and outgoing mail, email and faxes.
- Facility Management work order triage and assignments, reporting and protocols for five buildings on campus
- Maintaining and troubleshooting the facility management Work Order and Tenant Service Request databases
- Primary for Contractor Management (Access cards and JSA Forms)
- Coordination with managers with offboarding terminated employees
- Submitting purchase requisitions on behalf of Facility Management in Oracle within a timely manner
- Monitoring and maintaining property's record-keeping system pertaining to warranties, vendor work, preventative maintenance logs, property inspections and building inspections including:
- Fire Alarms
- Emergency lighting
- Fire Suppression
- Elevators
- Collecting 3rd party certificate of insurances
- Completing monthly after-hour HVAC billing report
- Submitting expense reports by monthly deadline for VP and Property Management team
- Providing additional support to Property Management and O&M
- Preparing and maintaining databases using Excel and PowerPoint presentations
Executive Administrative Assistant
International Sourcing Alliance Partners
Houston, TX
01.2016 - 03.2016
- Responsibilities included, but not limited to:
- Arranging domestic and international travel for executives and staff
- Revising partnership agreement contracts
- Organizing and coordinating meetings for executives
- Screening and forwarding all incoming calls
- Maintaining calendar, schedule meeting and teleconference calls
- Generated, composed and formatted business correspondence
- Created, edited and formatted company presentations using PowerPoint
Executive Assistant to the Director
Kaplan Higher Education
Houston, TX
02.2010 - 07.2015
- Responsibilities included, but not limited to:
- Complied with state and company policies, procedures and regulations
- Prepared and drafted all outgoing correspondence in a timely manner
- Entered confidential information in campus Oracle system
- Composed and drafted all outgoing correspondence and PowerPoint presentations for monthly orientations and meetings
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Arranged travel accommodations for President
- Maintaining detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Served as a mentor and point of contact for New Admissions Coordinators at other campuses
- Developed and assisted in the production of job aids and guides on database functionality as assigned by the National Admissions Team and Home Office arrangements for conferences, seminars and meetings
- Ordered and maintained office supplies
Executive Assistant to the Chief Operating Officer
Seitel, Inc
Houston, TX
04.2006 - 04.2009
- Promoted from receptionist to Administrative Assistant to the COO
- Responsibilities included, but not limited to:
- Managing daily office operations
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and updated schedules for executives.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Developed and maintained automated alert systems for important deadlines.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Providing support for COO and sales team in managing operation workflow
- Maintaining and prioritizing daily tasks and projects including call logs, appointments, travel, expense reports and general errands
- Served as back-up for Receptionist
- Greeting and assisting clients
Education
Kaplan University
Skills
Microsoft Officeundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Executive Assistant to VP Executive Suite
Arch-Con- Corp
02.2021 - Current
Executive Assistant EVP and Supply Chain
Maverick Natural Resources
01.2019 - 02.2020
Executive Assistant
Wood Group
03.2016 - 01.2019
Executive Administrative Assistant
International Sourcing Alliance Partners
01.2016 - 03.2016
Executive Assistant to the Director
Kaplan Higher Education
02.2010 - 07.2015
Executive Assistant to the Chief Operating Officer
Seitel, Inc
04.2006 - 04.2009
Kaplan University
Similar Profiles
Tina AmayaTina Amaya
Sr. Project Coordinator at Arch-Con CorporationSr. Project Coordinator at Arch-Con Corporation
Hunter WitteHunter Witte
Project Manager at Arch-Con CorporationProject Manager at Arch-Con Corporation
Luis MotaLuis Mota
Safety Coordinator at Arch-Con CorporationSafety Coordinator at Arch-Con Corporation
Briyanna GunnerBriyanna Gunner
Executive Assistant to C-suite Executive at Ashford Hospitality PrimeExecutive Assistant to C-suite Executive at Ashford Hospitality Prime
Neelam JoshiNeelam Joshi
Executive Assistant for C-Suite Executive Middle East & South Asia 'MESA' at EgisExecutive Assistant for C-Suite Executive Middle East & South Asia 'MESA' at Egis