Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
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Felicia Easley

Macomb,MI

Summary

Accomplished Administration Clerk with a proven track record at Allied Universal, adept in data entry proficiency and exceptional interpersonal communication. Streamlined office procedures, reducing data entry errors significantly. Expert in managing complex scheduling and enhancing customer communication, showcasing a blend of technical and soft skills essential for high-stakes environments.

Diligent [Administrates Clerk] with strong foundation in administrative support and office management. Proven ability to streamline processes and enhance efficiency within teams. Demonstrated proficiency in data entry and document handling, consistently maintaining high standards of accuracy.

Administrative professional with solid background in office management and clerical tasks. Recognized for fostering strong team collaboration and ensuring seamless operations. Known for adaptability and reliability, excelling in dynamic and fast-paced environments. Proficient in organizing schedules and managing records with precision.

Experienced with administrative tasks, including data entry and document management. Utilizes organizational skills to maintain efficient office operations. Track record of fostering collaborative workplace and ensuring accuracy in all tasks.

Overview

5
5
years of professional experience

Work History

Administration Clerk

Allied Universal
01.2020 - Current
  • Various Handled incoming phone calls and answered questions from callers.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization. Central Badge Center where I have 24 CAA accounting making badges, access level and activation.
  • Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
  • Typed, formatted and edited professional correspondence.
  • Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
  • Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
  • Drafted professional correspondence on behalf of senior staff members, adhering closely to established style guidelines and formatting standards.
  • Streamlined office processes by implementing efficient filing systems and organizational techniques.
  • Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
  • Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
  • Provided comprehensive support during corporate events or conferences by organizing materials, coordinating logistics, and managing attendee registration processes.
  • Documented all [Type] contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
  • Helped handle travel arrangements for executive team.
  • Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
  • Expedited document processing times by utilizing advanced software tools for scanning, indexing, and archiving purposes.
  • Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.
  • Contributed to cost savings by identifying areas for improvement in office supply management and implementing changes accordingly.
  • Answered over 80 calls each day on multi-line telephone systems, supporting communication needs of numerous staff members.
  • Led training sessions for new hires in administrative roles, fostering a supportive learning environment that encouraged skill development.
  • Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
  • Handled incoming phone calls and answered questions from callers.
  • Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.

Administrative Clerk

G4S Secure Solutions
01.2020 - 01.2020

Education

High School Diploma -

Roseville High School
Roseville Mi 48066

Associate of Applied Science - Technology Engineering

National Institute Technology
Eastpointe, MI
05-1987

Skills

  • Data entry proficiency
  • Paperwork and documentation
  • Data entry
  • Telephone reception
  • Telephone etiquette
  • Ordering of supplies
  • Interpersonal and written communication
  • Customer communication
  • File organization
  • Document scanning
  • Researching issues

Affiliations

  • I work with Women with Purpose Ministries in Macomb Michigan to celebrate the gifts and talents from writing books to building their own business. Helping with Health issues from Cancer to Diabetes concerns how to navigate on their job to family. being career minded for youth, preparing for college to just working in various industry or Manufacturing companies. Also become a Minister in 1990 at Prevailing Word Ministries in Roseville, Michigan.

Interests

  • Participating in cultural exchange programs and homestays
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Electronics and Circuit Building
  • Documenting and sharing travel experiences
  • Enjoy participating in [activity] for overall physical and mental well-being

Timeline

Administration Clerk

Allied Universal
01.2020 - Current

Administrative Clerk

G4S Secure Solutions
01.2020 - 01.2020

High School Diploma -

Roseville High School

Associate of Applied Science - Technology Engineering

National Institute Technology

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Felicia Easley