Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Gant

Omaha,NE

Summary

Dynamic Family Support Specialist with a proven track record at Release Incorporation, skilled with working with the community, in addition to strong communication skills and adept at client advocacy and behavioral assessments. Qualified with a solid background in providing comprehensive support to families. Successfully known for bringing valuable experiences in conducting assessments and creating strategic support service plans and community resource connections. Known for fostering collaborative environments and effectively adapting to evolving family situations, showcasing skills in empathy and problem solving. Committed to empowering families and improving child development outcomes while maintaining professionalism in all interactions, especially when interacting with facilities, agencies and corporations.



Overview

22
22
years of professional experience

Work History

Family Support Specialist

Release Incorporation
06.2018 - 11.2024
  • Enhanced family well-being by providing comprehensive support services and resources.
  • Assisted families in navigating complex social service systems to access needed supports and benefits.
  • Conducted regular home visits to assess family progress and adjust support plans as needed.
  • Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
  • Improved family dynamics by offering guidance on parenting strategies, communication techniques, and conflict resolution skills.
  • Strengthened families'' social networks through referrals to community programs that encourage peer support or mentorship.
  • Participated in ongoing professional development opportunities to stay current on best practices in family support services.
  • Developed personalized service plans for each family to address their specific needs and goals.
  • Empowered parents by providing education on child development milestones, effective discipline strategies, and age-appropriate activities.
  • Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.
  • Connected families with appropriate community resources for financial, emotional, and educational assistance.
  • Collaborated with multidisciplinary teams to ensure coordinated care and services for families in need.
  • Advocated for families within various organizations, ensuring their voices were heard and needs were met.
  • Facilitated group workshops focused on topics such as parenting skills, budgeting, stress management, and selfcare.
  • Evaluated client progress regularly and adjusted service plans accordingly to maximize positive outcomes.
  • Provided crisis intervention services when necessary to protect children from harm or neglect.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Ensured compliance with all relevant policies, procedures, and regulations governing family support services by maintaining accurate documentation and staying informed of any changes in legislation.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Visited home environments to help clients develop comprehensive life, technical, and job skills.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Documented data and completed accurate updates to case records.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Developed and implemented programs to support children's mental health and well-being.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.

Family Outreach Coordinator

YWCA
11.2008 - 08.2011
  • Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
  • Represented organization at industry conferences by manning booths and giving polished presentations.
  • Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
  • Increased referrals by calling on target groups, organizations and professionals.
  • Expanded program reach by conducting research on emerging trends in community outreach methods, adapting strategies accordingly.
  • Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
  • Created marketing materials, including brochures, flyers, and social media content to increase program visibility within the community.
  • Managed a caseload of clients, providing personalized support and guidance throughout their journey to access vital resources.
  • Interviewed, screened, enrolled, and sourced [Number] new students.
  • Pre-qualified individuals for services by collecting and verifying applicants' personal, financial and employment histories.
  • Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
  • Coordinated with local organizations for joint events, enhancing public awareness and participation.
  • Advocated for community needs in public forums, influencing local policy changes and garnering support.

Instructional Teacher Assistant

Saint Louis Board of Education
09.2002 - 10.2008
  • Promoted collaboration among students through group projects, fostering a supportive learning environment.
  • Boosted student engagement by incorporating hands-on activities and real-world connections into lessons.
  • Led professional development workshops for fellow educators, enhancing overall teaching quality within the school community.
  • Fostered a growth mindset in students by modeling resilience and adaptability in the face of challenges, encouraging them to persevere towards their goals.
  • Improved classroom management with the implementation of clear and consistent expectations for students.
  • Supported special needs students with tailored instructional strategies, ensuring their success in the classroom.
  • Built strong relationships with parents to encourage involvement in their child''s education and academic progress.
  • Developed strong critical thinking skills in students through project-based learning experiences that connected content to real-world situations.
  • Increased literacy skills through targeted reading interventions and close monitoring of individual student progress.
  • Enhanced student comprehension by employing differentiated instruction techniques.
  • Contributed to a positive school culture by participating in extracurricular activities and events such as clubs, sports teams, and fundraising efforts.
  • Utilized assessment data to inform instructional decisions, targeting specific areas for improvement and adjusting lesson plans accordingly.
  • Created and developed lesson plans to meet students' academic needs.
  • Developed and implemented classroom routines to address varying student needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Shifted between formal and informal methods of teaching to keep students engaged.

Education

Associate of Applied Science - Human Services

Florissant Valley College
Saint Louis, MI

Bachelor of Science - Social Sciences

Southeast Missouri State University
Cape Girardeau, MO

Skills

  • Professionalism
  • Child development
  • Parenting education
  • Multicultural sensitivity
  • Family dynamics
  • Community resources
  • Client advocacy
  • Case management
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Interpersonal skills

Timeline

Family Support Specialist

Release Incorporation
06.2018 - 11.2024

Family Outreach Coordinator

YWCA
11.2008 - 08.2011

Instructional Teacher Assistant

Saint Louis Board of Education
09.2002 - 10.2008

Associate of Applied Science - Human Services

Florissant Valley College

Bachelor of Science - Social Sciences

Southeast Missouri State University
Felicia Gant