Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Felicia Govea

San Antonio,TX

Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and months of training for special needs patients before g getting on the floor at the state school.

True compassionate with good relationship-building skills.

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Overview

22
22
years of professional experience

Work History

Caregiver/Med Tech

Adante Assisted Living
05.2021 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Caregiver/Med Tech

Franklin Park assisted living
06.2019 - 12.2020
  • Followed care plan and directions to administer medications.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained network of connected caregivers to promote continuous professional development.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Day Porter

Whataburger Corporate
09.2015 - 11.2020
  • Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
  • Maintained inventory of necessary supplies.
  • Tracked and documented completed duties.
  • Sanitized frequented areas and equipment using approved supplies.
  • Performed basic maintenance and cleaning as needed.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways.
  • Cleaned various work areas by mopping, vacuuming and polishing mirrors.
  • Immediately responded to guest concerns and requests and quickly handled all issues.

Med Tech/Caregiver

Elmcroft of Windcrest
10.2019 - 02.2020
  • Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
  • Observed and recorded vital signs and reported changes to physicians or nurses.
  • Provided excellent patient support and care to patients and families.
  • Adhered to all safety and infection control precautions and regulations.
  • Supported healthcare teams in consistently delivering timely and quality care according to company standards.
  • Monitored patients for medical changes and reviewed and revised care plans accordingly.
  • Monitored medical supply inventory to ensure consistent availability of critical items.
  • Reported safety hazards to supervisors, removing risk and promoting workplace safety.
  • Protected patients and employees by adhering to infection-control and hazardous waste policies.
  • Collected specimens for lab testing, practicing aseptic technique to reduce risk of infection.
  • Prepared histologic slides for human tissue samples via processing, cutting, embedding, staining and mounting.
  • Cleaned and sterilized laboratory equipment to prevent cross-contamination.
  • Communicated with patients to explain specimen collection procedures and answer questions.
  • Provided medical technology information by answering questions and requests.
  • Managed inventory purchasing, organization and tracking.
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.

Crew Leader

UTHSCSA
11.2014 - 08.2019
  • Managed multiple employees in various job tasks throughout phases of project completion.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored task completion to meet company standards for performance.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
  • Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
  • Mentored newly hired crew members to prepare each for job roles.
  • Supervised project contributions to meet organizational deadlines and expectations.
  • Enforced safety mandates and OSHA restrictions with good leadership skills.
  • Oversaw team contributions to project completion to streamline operations.
  • Monitored employee productivity and provided constructive feedback and coaching.
  • Assessed individual team member abilities and aptitudes, incorporating into shift duties to promote happy employees and effective workflows.
  • Assigned duties to specific employees and teams according to roles and skills.
  • Hired and trained new and current staff members to handle various work tasks.
  • Promoted adherence to company policies and health and safety standards.
  • Created shift schedules and communicated to team members.
  • Managed time off requests and unexpected no-show situations.
  • Created shift schedules and communicated to team members.

Direct Support Professional

San Antonio State School
11.2013 - 08.2017
  • Maintained clean and well-organized environment for client happiness and safety.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Transported clients to doctor's appointments and errands.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients, including significant health changes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Laundered clothing and bedding to prevent infection.
  • Ambulated individuals around home, public and medical locations.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Liaised with supervisor to review cases and improve care.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.

Building Supervisor

University Of Texas At San Antonio
11.2002 - 12.2013
  • Monitored facilities and identified maintenance and repair needs.
  • Conducted property walkthroughs to inspect building and occupant standards.
  • Handled occupant complaints and dealt with issues.
  • Managed building staff by scheduling, assigning tasks and training new hires.
  • Assisted with emergency response and evacuations.
  • Inventoried equipment and made frequent orders from vendors and distributors.
  • Coordinated work and vacation schedules to keep shifts properly staffed.
  • Ordered cleaning supplies and maintenance materials to keep appropriate stock of inventory.
  • Enforced building policies and procedures to keep facility safe for staff and visitors.
  • Educated staff on safety procedures, OSHA requirements and company policies.
  • Drafted and enforced preventive maintenance schedule for facility systems and equipment.
  • Established department goals and deadlines.
  • Spearheaded projects to improve adherence to environmental, health and security standards.
  • Supervised maintenance and repair of machinery and electrical and mechanical systems.
  • Checked building areas to verify working order and cleanliness.
  • Prepared and reviewed operational reports and schedules.
  • Monitored facility to foster safety, security and consistent maintenance.
  • Directed warehouse activities and defined storage and organization requirements.

Private Caregiver

Vanessa Segovea
06.2005 - 07.2007
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Improved patient outlook and daily living through compassionate care.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Followed care plan and directions to administer medications.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Laundered clothing and bedding to prevent infection.
  • Transported patients to medical, dental and personal care appointments.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Ambulated individuals around home, public and medical locations.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.

Education

High School Diploma -

George M Brackenridge High School
San Antonio, TX

Skills

  • Community integration
  • Client documentation
  • First aid and safety
  • Community activities
  • Compassionate client care
  • Quality program protocols
  • Case management
  • Case management experience
  • Records maintenance
  • Care plan management
  • Knowledge of state regulations
  • Records management
  • Housekeeping
  • Administrative support specialist
  • Coordination skills
  • Client satisfaction
  • Medication administration
  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Accomplishments

  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].

Languages

Spanish
Professional Working

Timeline

Caregiver/Med Tech

Adante Assisted Living
05.2021 - Current

Med Tech/Caregiver

Elmcroft of Windcrest
10.2019 - 02.2020

Caregiver/Med Tech

Franklin Park assisted living
06.2019 - 12.2020

Day Porter

Whataburger Corporate
09.2015 - 11.2020

Crew Leader

UTHSCSA
11.2014 - 08.2019

Direct Support Professional

San Antonio State School
11.2013 - 08.2017

Private Caregiver

Vanessa Segovea
06.2005 - 07.2007

Building Supervisor

University Of Texas At San Antonio
11.2002 - 12.2013

High School Diploma -

George M Brackenridge High School

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Felicia Govea