FELICIA GRAVES
Pasadena,TX
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Care Technician
HCA Healthcare Inc.
Webste, TEXAS
07.2022 - Current
- Helped create a safe environment by following infection control policies.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Instructed new employees on proper techniques of performing daily tasks.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Provided emotional support to patients and their families during difficult times.
- Ensured that all medical equipment was properly maintained and sterilized.
CNA
SLYVAN SHORE
La Porte, TX
02.2020 - 05.2022
- Monitored food intake and output as directed by nursing staff.
- Reported changes in patient conditions to registered nurse or physician.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Answered patient call lights promptly and responded to requests appropriately.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supported non-ambulatory residents in range of motion exercises.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
CNA
ROLLINGBROOKS HEALTHCARE
Baytown, TX
01.2020 - 11.2021
- Participated in educational programs designed to improve knowledge of health care practices.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Educated patients on self-care techniques that would help them maintain their independence.
- Answered patient call lights promptly and responded to requests appropriately.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Transported residents within the facility as needed.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
CNA
ST JAMES PLACE ASSISTANT LIVING AND REHAB CENTER
Baton Rouge, LA
03.2014 - 09.2019
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Participated in educational programs designed to improve knowledge of health care practices.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
PCA
Our Lady of the Lake Regional Medical Centre
Baton Rouge, LA
06.2004 - 11.2013
- Transported clients from one location to another in an efficient manner.
- Assisted patients with recreational activities such as reading books or playing board games.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Kept instruments and equipment clean and sanitized.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Turned and repositioned bedridden patients to prevent bedsores.
- Answered patient call signals and signal lights to determine patients' needs.
Education
High School Diploma -
ROSENWALD HIGH
New Roads, LA05-1992
Some College (No Degree) - Accounting
Southern University And A&M College
Baton Rouge, LASkills
- EKG administration
- Phlebotomy techniques
- Infection control
- Patient monitoring
- Specimen collection
- Quality patient care
- Documentation accuracy
- Training new employees
- Time management
- Vitals documentation
- ADL support
- Blood glucose monitoring
- Infection control standards
- Body mechanics knowledge
- Patient positioning
- Acute and rehabilitative care
- Basic life support
- Patient assistance
- Team collaboration
- Monitoring patient conditions
- Healthcare expertise
- Patient hygiene management
- Patient mobility training
- Data collection
- Vital signs monitoring
- Sterilization techniques
- Health records management
- Bed preparation
- Infection prevention
- Heartsaver first aid CPR AED
- Relationship building
- Rehabilitation assistance
- Problem solving
- Information protection
- Catheter care
- Medical equipment operation
- Active listening
- Feeding assistance specialist
- CPR certification
- Restocking supplies
- Basic nursing care
- Professional bedside manner
- Compassionate care
- Blood glucose testing
- Feeding assistance
- Mobility assistance
- Multitasking Abilities
Certification
- BLS
- CERTIFIED NURSING ASSISTANT
- PHLEBOTOMIST
- LEAD PCT
Timeline
Patient Care Technician
HCA Healthcare Inc.
07.2022 - Current
CNA
SLYVAN SHORE
02.2020 - 05.2022
CNA
ROLLINGBROOKS HEALTHCARE
01.2020 - 11.2021
CNA
ST JAMES PLACE ASSISTANT LIVING AND REHAB CENTER
03.2014 - 09.2019
PCA
Our Lady of the Lake Regional Medical Centre
06.2004 - 11.2013
High School Diploma -
ROSENWALD HIGH
Some College (No Degree) - Accounting
Southern University And A&M College
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