Felicia Hammock
Westmoreland,TN
Summary
Experienced with maintaining cleanliness and safety in educational environments. Utilizes effective cleaning techniques and efficient time management to ensure well-maintained facility. Knowledge of operating and maintaining cleaning equipment for optimal performance.
Experienced maintenance professional with strong dedication to cleanliness and efficiency. Known for reliability, adaptability, and teamwork, ensuring safe and orderly environment. Skilled in cleaning techniques, minor repairs, and facility upkeep, with focus on delivering consistent, high-quality results. Respected for effective communication and collaboration with staff and students to meet diverse needs.
Overview
2026
2026
years of professional experience
Work History
Custodian
Sumner County Board of Education
07.2017 - Current
- Maintained cleanliness and sanitation across school facilities, ensuring safe environment for students and staff.
- Operated cleaning equipment including floor scrubbers and vacuums to enhance operational efficiency.
- Developed efficient cleaning schedules, optimizing resource allocation while minimizing disruptions to school activities.
- Kept building spaces premises clean inside and outside.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Operated cleaning equipment to maintain cleanliness and sanitation standards across school facilities.
- I regularly help and organize Registration Night, Parent Night, and other school events.
Cafeteria Worker
Sumner County Board of Education
08.2011 - 07.2017
- Prepared and served nutritious meals to students in adherence with health and safety standards.
- Maintained cleanliness and organization of food service areas, ensuring compliance with sanitation regulations.
- Assisted in inventory management, tracking supplies, and reducing waste through efficient use of resources.
- Collaborated with kitchen staff to streamline meal preparation processes, improving workflow efficiency.
- Monitored food temperatures and storage conditions to uphold quality assurance standards consistently.
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
Bookkeeper
Kendall Realty & Auction
- Managed accounts payable and receivable processes efficiently.
- Processed payroll for employees, ensuring compliance with tax regulations.
- Completed payroll for employees and maintained detailed records of procedures.
- Paid all the bills and kept the checkbook in order.
- Answer the phone and take messages.
- Help in the auctions, and help with all the money and sales, and signing people in for the auctions.
Education
High School Diploma -
Westmoreland High School
Westmoreland, TN05-2000
Skills
- Accounts payable
- Accounts receivable
- Payroll processing
- Cleaning equipment operation
- Cash handling
- Customer service
- Sanitation compliance
- Record keeping
- Facility maintenance
- Bookkeeping
- Inventory management
- Event setup and support
- Deep cleaning techniques
- Team collaboration
- Basic repairs
- Cleaning expertise
- Sanitation techniques
- Chemical handling
- Cleaning and sanitizing
- Floor cleaning and buffing
- Problem-solving
- Custodial machine operation
- Attention to detail
- Responsible and dependable
- Waste disposal
- Heavy lifting
- Room setup and breakdown
- Minor repairs
- Facility opening and closing
- Skilled housekeeper
- Furniture moving
- Floor polishing
- Building maintenance
- Client communication
- Maintenance knowledge
- Snow removal
- Safe chemical disposal
- Event support
- Restroom cleaning
- Work independently
- Multitasking and organization
- Reliability and punctuality
- Basic plumbing knowledge
- Equipment cleaning
- Health and safety compliance
- Window cleaning
- Floor scrubbers and polishers
- Janitorial procedures
- Floor maintenance
- Strong work ethic
- Floor polishing and buffing
- Sweeping and mopping
- Restroom servicing
- Flexible schedule
- Decision-making
This is why i will be good for the this job
I believe I would be a strong fit for the Head Custodian position due to my deep commitment to this school and the relationships I've built with the students, staff, and faculty. I genuinely care about this community, and my bond with everyone here is something I value greatly. This school has been a part of my life for many years—both my mama and I attended NSE, and my husband and uncles did as well—so this place truly feels like home to me. I’m familiar with the school inside and out—its operations, expectations, and the specific needs of both students and staff.
I’ve been hoping for an opportunity like this for some time. While I have the utmost respect and admiration for Mr. Sammy, I’m excited about the chance to step into this role and continue supporting the school in a leadership capacity. I’ve worked hard to ensure the school’s environment is always clean, safe, and welcoming, and I’m willing to go above and beyond to help out in any way needed.
I take pride in my work ethic and always strive to assist others whenever possible. If anyone ever needs help, I’m there without hesitation. I understand that sometimes this may mean stepping in and handling tasks beyond my normal duties, but I’ve always believed that it’s important to help where I can.
While I’ve had to take time off this year for personal reasons, including family matters, I typically make every effort to be at work. For example, when Mr. Sammy was out due to illness, I took on his hours in addition to my own without hesitation. I’m dedicated to the success of this school and am willing to do whatever it takes to keep things running smoothly.
I hope you’ll consider me for this role. I am confident in my ability to lead and contribute to making the school a better place for everyone. Thank you for your time and consideration
Timeline
Custodian
Sumner County Board of Education
07.2017 - Current
Cafeteria Worker
Sumner County Board of Education
08.2011 - 07.2017
Bookkeeper
Kendall Realty & Auction
High School Diploma -
Westmoreland High School