Felicia Hammond
Brooklyn,NY
Summary
Offering genuine desire to support individuals in their daily lives and keen interest in developing within this environment. Brings basic understanding of personal care and safety procedures, along with ability to learn and adapt quickly. Ready to use and develop communication and problem-solving skills in desire role.
Developed supportive and compassionate care skills in hands-on, client-focused environment. Demonstrated ability in effective communication and problem-solving to enhance client well-being. Seeking to transition into new field where these transferrable skills can make positive impact.
Offering genuine desire to support individuals in their daily lives and keen interest in developing within this environment. Brings basic understanding of personal care and safety procedures, along with ability to learn and adapt quickly. Ready to use and develop communication and problem-solving skills in desire role.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Assistant (DSA)
Office for People With Developmental Disabilities
04.2024 - 12.2024
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Developed essential life skills in clients through structured training programs focused on personal hygiene routines, meal preparation tasks, housekeeping responsibilities.
- Managed financial matters for clients such as budgeting assistance, bill payments, and benefits coordination.
- Collaborated with families and guardians to establish open lines of communication regarding client progress and concerns.
- Transported clients to appointments, social events, and community activities as needed for their individual growth and development.
- Implemented behavior modification strategies in accordance with individualized treatment plans to support positive change in clients'' lives.
- Supported clients in managing emotional and behavioral challenges through empathetic listening, positive reinforcement strategies, and crisis intervention techniques when necessary.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
HRA/ Administrative Analyst
IOS Acquisition LLC/ Temp Agency
08.2023 - 03.2024
- WMS, POS
- Helped people get back food-stamps
- One-Shot deal
- Call clients on phone to request documents
- Investigation/ research
Direct Support Professional (DSP)
NYFoundling
06.2022 - 07.2023
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Education
Associate Degree - Administration Studies
Plaza College
Forest Hills, NY08-2022
Skills
- Patience and tolerance
- Creativity and innovation
- Patient care
- First aid and safety
- Direct patient care
- Team collaboration
- Health and safety requirements
- Transportation
- Medication administration
- Client support
- ADL support
- Safety monitoring
- Record keeping
Summary Of Qualifications
Microsoft Word, Medisoft, billing and coding, ICD-9, ICD-10, CPT, insurance processing, typing 30 wpm, electronic medical records, OSHA, CPR, Driver License, Home Health Aide, AMAP
Coursework
- Physiology
- Pharmacology
- Pathophysiology
- Medical Law and Ethics
- Business Concepts
- Human Resources Management
- Document Processing For Professional
Certification
HHA- Home Health Aide
Timeline
Direct Support Assistant (DSA)
Office for People With Developmental Disabilities
04.2024 - 12.2024
HRA/ Administrative Analyst
IOS Acquisition LLC/ Temp Agency
08.2023 - 03.2024
Direct Support Professional (DSP)
NYFoundling
06.2022 - 07.2023
Associate Degree - Administration Studies
Plaza College
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