Felicia Hanson

All bar manager duties plus a few shifts as bartender

• Monitored inventory levels, placing orders to maintain stock availability.
• Coordinated special events, providing tailored beverage services for various occasions.
• Developed seasonal drink menus to enhance guest experience and drive sales.
• Managed daily bar operations, ensuring efficient service and customer satisfaction.
• Maintained compliance with health and safety regulations during all operations.
• Closed out cash register and prepared cashier report at close of business.
• Resolved customer complaints promptly, fostering a positive atmosphere in the bar area.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Increased revenue with creative marketing initiatives and promotional events.
• Safeguarded compliance with health, safety, and sanitation regulations in all operations.
• Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
• Coordinated themed nights attracting different demographics expanding overall clientele.
• Organized charity events at the venue which garnered positive press coverage while supporting social causes.
• Developed marketing strategies to attract wider customer base, increasing foot traffic during off-peak hours.
• Organized charity events, boosting community engagement and bar visibility.
• Pioneered loyalty program, increasing repeat business and customer loyalty.
• Engaged with community on social media, enhancing bar's online presence and attracting younger demographic.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Developed unique events and special promotions to drive sales.

• Monitored inventory levels, placing orders to maintain stock availability.
• Coordinated special events, providing tailored beverage services for various occasions.
• Developed seasonal drink menus to enhance guest experience and drive sales.
• Managed daily bar operations, ensuring efficient service and customer satisfaction.
• Maintained compliance with health and safety regulations during all operations.
• Closed out cash register and prepared cashier report at close of business.
• Resolved customer complaints promptly, fostering a positive atmosphere in the bar area.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Increased revenue with creative marketing initiatives and promotional events.
• Safeguarded compliance with health, safety, and sanitation regulations in all operations.
• Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
• Coordinated themed nights attracting different demographics expanding overall clientele.
• Organized charity events at the venue which garnered positive press coverage while supporting social causes.
• Developed marketing strategies to attract wider customer base, increasing foot traffic during off-peak hours.
• Organized charity events, boosting community engagement and bar visibility.
• Pioneered loyalty program, increasing repeat business and customer loyalty.
• Engaged with community on social media, enhancing bar's online presence and attracting younger demographic.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Developed unique events and special promotions to drive sales.

12 hour shifts

4 days a week

Fast paced , high volume bar and restaurant

Server for tables as well as bar

Worked alongside two other bartenders

• Prepared and served beverages efficiently to ensure timely customer service.
• Educated patrons on menu offerings, promoting specialty drinks and events.
• Handled cash transactions accurately, ensuring proper till reconciliation at end of shifts.
• Extensive knowledge on wine

• Crafted cocktails and beverages according to established recipes and customer preferences.
• Managed cash register operations, accurately processing payments and handling cash transactions.
• Collaborated with kitchen staff to streamline service during peak hours and enhance guest experience.
• Trained new bartenders on proper techniques and operational procedures for efficiency and consistency.
• Served high customer volumes during special events, nights, and weekends.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.