Felicia Helton
Novi,MI
Summary
Dedicated caregiver with a focus on compassionate patient support, medication management, and personalized care plans. Committed to enhancing the quality of life for clients through attentive and empathetic care.
Overview
10
10
years of professional experience
Work History
Private Caregiver
Prestige Touch of Love
Michigan Center, MI
08.2023 - Current
- Provided compassionate care and support to clients in daily living activities.
- Assisted clients with medication management and adherence to prescribed treatment plans.
- Developed personalized care plans based on individual client needs and preferences.
- Monitored clients' health conditions and reported changes to healthcare professionals promptly.
Quality Improvement Manager
Medical Alternatives
Novi, MI
03.2016 - Current
- Led quality improvement initiatives to enhance patient care standards across multiple departments.
- Conducted regular audits to assess compliance with regulatory standards and identify areas for enhancement.
- Trained staff on best practices in quality management systems, fostering a culture of continuous improvement.
Education
High School Diploma -
Redford
Michigan Center, MISkills
- First aid and safety
- Patient care
- Housekeeping duties
- Emotional support
- Meal preparation
- Compassionate caregiving
- Behavior redirection
- Medical equipment operation
- Client documentation
- Personal hygiene assistance
- Medication administration
- Transportation services
- Nutrition management
- Empathy display
Timeline
Private Caregiver
Prestige Touch of Love
08.2023 - Current
Quality Improvement Manager
Medical Alternatives
03.2016 - Current
High School Diploma -
Redford