Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
Babysitter
Felicia Henderson

Felicia Henderson

Bowdon,GA

Summary

Fostering positive relationships with parents, while meeting the academic, social emotional, and behavioral needs of clients is of utmost importance to me. I have a patient demeanor which creates an environment where students feel comfortable engaging with me as they acquire new skills that will broaden their repertoire.

Overview

26
26
years of professional experience
1
1
Certificate

Work History

RBT Paraprofessional (District Project AIM Class)

Carroll County Board Of Education
01.2024 - Current
  • Reduce challenging behaviors through implementation of positive reinforcement strategies
  • Receive ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge
  • Promote socialization and peer interaction with group activities and play-based learning
  • Utilize evidence-based practices to improve students speech, based on suggestions from the school's SLP
  • Maintain safe learning environment
  • Assist in modifying behavior intervention plans based on data analysis and client progress reports
  • Document behavioral data accurately, contributing to informed treatment adjustments
  • Utilize visual supports and social stories through role play to facilitate understanding of complex concepts for clients with diverse needs
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes

Softlines Advocate

Target
10.2020 - 04.2024
  • Zoned sales floor to keep it visually appealing
  • Pulled stock from back stock to fill sales floor
  • Worked break out and push inventory
  • Helped front end during peak hours to keep guest service flowing
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Assisted customer navigating Target's website
  • Proficient at "Save the Sale" transactions
  • Exceeded performance metrics consistently, earning recognition as top performer for the Soft lines team.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Paraprofessional (PK-5)

Carroll County Board Of Education
10.1998 - 12.2024
  • Adapt teaching materials and instructional methods to meet students' varying needs and interests
  • Proctored examinations
  • Provided extra assistance to students with special needs, such as non-English speaking students and those with physical and mental disabilities
  • Prepared arts and crafts lessons to incorporate goals and objectives of weekly standard being taught
  • Organized and labeled materials and displayed students' work in a manner appropriate for their eye level and perceptual skills
  • Supervised students during non-instructional periods such as lunch, recess, or field trips ensuring, safety at all times
  • Enhanced student support by delivering differentiated educational, behavioral, and emotional support to individual students enabling positive learning outcomes
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed
  • Assisted in collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement
  • Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities

Assistant Manager

Pet Supplies Plus
03.2020 - 09.2021
  • Ensured daily/nightly checklist was completed by myself, and fellow team members
  • Composed End of Shift and End of Night emails
  • Compiled Daily/Weekly data into Excel spreadsheet
  • Performed Cash drops
  • Counted safe and register drawers
  • Calculated and verified bank deposits, as well as writing out deposit slips
  • Using SMG data analysis to determine customer satisfaction and implement strategies to improve their experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Lead Cashier and Shift Manager

Pet Supplies Plus
05.2018 - 03.2020
  • Completed returns, price matches, military discounts, youth card discounts and coupons following corporate guidelines and policies
  • Maintained health of all animals
  • Set New POGs
  • Generated movement numbers,
  • Scanned and printed shelf, sales, and clearance labels,
  • Uploaded "Known Losses} to corporate office
  • Wrote off "Store Use" merchandise
  • Scanned in freight from trucks
  • Recovered and stocked sales floor
  • Completed custodial duties to maintain clean and inviting atmosphere

Education

Bachelor of Science With Education Concentration -

Ashford University
Chandler, AZ
01.2011

GED -

West Georgia Technical College
Carrollton, GA
04.1998

Skills

  • Behavior Management
  • Social Skills Development
  • Incidental Teaching
  • DTT (Discrete Trial Training)
  • Consistent Reinforcement Strategies
  • Calm and Patient Demeanor

Accomplishments

    Support Staff of the Month- 2024

    Paraprofessional of the Year- 2012, 2020

Certification

  • RBT-24-342555, 04/20/2024, 04/20/2025
  • GaPSC Paraprofessional Educator- 611174, 07/01/2007
  • Denver II Certificate - 06/28/2002
  • Anecdotal Records, Child Care Resource and Referral Agency Of West Central Georgia at Thomaston - 07/20/2002

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The best and most beautiful things in the world cannot be seen or even touched – they must be felt with the heart.
Helen Keller

Timeline

RBT Paraprofessional (District Project AIM Class)

Carroll County Board Of Education
01.2024 - Current

Softlines Advocate

Target
10.2020 - 04.2024

Assistant Manager

Pet Supplies Plus
03.2020 - 09.2021

Lead Cashier and Shift Manager

Pet Supplies Plus
05.2018 - 03.2020

Paraprofessional (PK-5)

Carroll County Board Of Education
10.1998 - 12.2024

Bachelor of Science With Education Concentration -

Ashford University

GED -

West Georgia Technical College

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Felicia Henderson