Summary
Overview
Work History
Education
Skills
Timeline
Intern

Felicia Hine

Duncannon,PA

Summary

As a Receiving Team Lead at Merchology, I have learned and trained in many different departments. The departments include receiving, inventory, screen prints and shipping.

I am very active in being a team player and going wherever the help is needed.

I take pride in my work and my job.

Overview

19
19
years of professional experience

Work History

Server/Manager

Red Robin

Server/Bartender


When I became manager- I assisted in making sure customers were happy and satisfied with their service.

Receiving Team Lead

Merchology
10.2021 - Current
  • Enhanced team productivity by providing ongoing training and coaching to staff members.
  • Provided backup support for other warehouse functions, such as shipping and inventory control, to maintain overall efficiency and productivity.
  • Improved warehouse efficiency by streamlining receiving processes and implementing organizational systems.
  • Ensured customer satisfaction by promptly addressing discrepancies in received goods and resolving issues effectively.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Certified Nursing Assistant

Manor Care Health Services
07.2010 - 08.2015

Taking care of patients.

Education

Diploma -

Boiling Springs High School
Boiling Springs, PA

CNA Certificate - Nursing Assistance

HAAC COMMUNITY COLLEGE
Harrisburg, PA

Skills

  • Shipping and receiving
  • Warehouse Operations
  • Teamwork and Cooperation
  • Self-Motivated and Independent
  • Attention to Detail
  • Warehouse Safety
  • Effective Communication
  • Relationship Building
  • Safety Procedures
  • Time Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Clear Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Decision-Making
  • Order Checking
  • Task Prioritization
  • Inventory Counts
  • Self Motivation
  • Goal Setting
  • Professionalism
  • Materials Inspection

Timeline

Receiving Team Lead

Merchology
10.2021 - Current

Certified Nursing Assistant

Manor Care Health Services
07.2010 - 08.2015

Server/Manager

Red Robin

Diploma -

Boiling Springs High School

CNA Certificate - Nursing Assistance

HAAC COMMUNITY COLLEGE
Felicia Hine