Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Hlatshwayo

DURBAN,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Reflex-Tuneup Automotive
Durban, Kwazulu-Natal
03.2024 - Current
  • Greeted visitors and provided general information about the company.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Facilitated communication between different departments within the organization.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

Sales Associate

TFG (Sportscene)
Durban, Kwazulu-Natal
03.2021 - 02.2024
  • Provided accurate information about products, prices and services.
  • Tracked sales performance metrics to identify trends in market place.
  • Developed promotional strategies to increase sales volume.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

Associate of Arts - Diploma In Sports Technology

Uiversity of Zululand
Kwazulu-Natal
07-2020

Skills

  • Office Administration
  • Mail handling
  • Reception oversight
  • Clerical Support
  • Travel Planning
  • Supervising staff
  • Staff Motivation
  • Recruiting
  • Customer Relations

Timeline

Administrative Assistant

Reflex-Tuneup Automotive
03.2024 - Current

Sales Associate

TFG (Sportscene)
03.2021 - 02.2024

Associate of Arts - Diploma In Sports Technology

Uiversity of Zululand

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Felicia Hlatshwayo