Summary
Overview
Work History
Education
Skills
Timeline
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FELICIA HULIN

Summary

Administrative professional with solid track record of optimizing office operations and supporting executive teams. Known for reliability, adaptability, and effective collaboration with colleagues. Skilled in managing schedules, handling complex administrative tasks, and ensuring smooth workflow to achieve organizational goals.

Overview

24
24
years of professional experience

Work History

Administrative Office Coordinator

Wilkes RYDC
01.2021 - 06.2025
  • Processed financial invoice transactions within the administrative system with a focus on accuracy and efficiency
  • Assist with payroll processing, billing, and other financial functions, ensuring accuracy and compliance.
  • Provide administrative support to various departments, facilitating smooth workflow and supporting team objectives.
  • Audited internal data and processes to identify and manage initiatives, improving business performance.
  • Maintained office inventory, ordering supplies as needed to support daily operations.

Customer Service Agent

ELECTROLUX
06.2019 - 01.2021
  • Performed administrative tasks and assisted in executing business solutions
  • Successfully entered data into company database and validated the accuracy of valuable company information
  • Used and analyzed data from automated information aggregators to update the database
  • Generated data reports, enter company findings into the database and perform backups

Accounting Clerk

CB&I Project Services Group
04.2017 - 01.2019
  • Processed invoices and payments, ensuring accuracy and compliance with company policies.
  • Assisted in preparing financial reports by gathering and organizing relevant data.
  • Maintained organized records of transactions using accounting software systems.
  • Provided key clerical and administrative support to senior accounting staff.

Administrative Assistant I / Clerk

CLUB CAR
02.2016 - 02.2017
  • Handled indirect purchase orders (POs) daily from purchase requisitions, ensuring accuracy and proper documentation.
  • Printed and distributed POs multiple times a day, adjusting as needed to meet department requests.
  • Dispersed purchase orders to the appropriate departments for approval and obtained necessary signatures.
  • Managed and organized records by filing POs and provide a copy to requisitioners

Transportation Shipping Coordinator

SERTA MATTRESS
01.2012 - 07.2015
  • Compiled and maintained shipping documentation, ensuring accurate records and efficient coordination of logistics for product shipments.
  • Managed the Returned Material Authorization (RMA) process, coordinating with customers to facilitate returns and replacements.
  • Responded to incoming calls and customer inquiries, providing timely and professional assistance.
  • Maintained comprehensive shipping records, including shipment history and tracking information for customers.

Transportation Coordinator

ADVANCE AUTO PARTS DC16
09.2001 - 01.2012
  • Prepared and organized shipping documentation, ensuring accurate record-keeping and efficient coordination of logistics for product shipments
  • Conveyed updates with drivers daily to coordinate next-day dispatch and ensure timely deliveries.
  • Resolved customer complaints promptly via phone and email, maintaining a high level of customer satisfaction.

Education

Augusta Technical College
01.2003

Skills

  • Data Entry
  • Order and Refund Processing
  • Communication
  • Supervisory Experience
  • Customer Service
  • Call Center
  • Time Management
  • Multitasking
  • Invoice Processing
  • GPS
  • Office administration
  • Scheduling appointments
  • Document preparation
  • Data entry

Timeline

Administrative Office Coordinator

Wilkes RYDC
01.2021 - 06.2025

Customer Service Agent

ELECTROLUX
06.2019 - 01.2021

Accounting Clerk

CB&I Project Services Group
04.2017 - 01.2019

Administrative Assistant I / Clerk

CLUB CAR
02.2016 - 02.2017

Transportation Shipping Coordinator

SERTA MATTRESS
01.2012 - 07.2015

Transportation Coordinator

ADVANCE AUTO PARTS DC16
09.2001 - 01.2012

Augusta Technical College
FELICIA HULIN