Felicia Jackson
Greenville,SC
Summary
Led cross-departmental collaboration to optimize manufacturing operations, focusing on safety and procedural efficiency. Oversaw workflow coordination and delegated tasks effectively to team members. Cultivated advanced expertise in shipping operations and workplace safety standards. Excelled in high-pressure environments, adapting to evolving conditions to consistently meet customer demands and ensure timely order fulfillment.
Overview
13
13
years of professional experience
Work History
DC Supervisor
Hubbell
12.2023 - Current
- Collaborated with leadership team to address order management challenges and ensure compliance with safety and regulatory standards.
- Developed comprehensive training materials outlining job responsibilities, safety protocols, and company guidelines for new employees.
- Extended work hours and shifts to ensure timely project completion during peak periods.
- Implemented rigorous safety procedures and protocols by effectively managing warehouse team members.
Warehouse Supervisor
Wayfair
09.2019 - 11.2023
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Developed and implemented process improvements to enhance productivity and reduce operational costs.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
Operations Supervisor
Blue Apron
08.2013 - 09.2019
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Developed and implemented process improvements to enhance productivity and reduce operational costs.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Education
CMA Certificate - Clinical Medical Assisting
Allen School
Brooklyn, NY06.2011
High School Diploma -
William Howard Taft HS
Bronx, NY06.1997
Skills
Oversaw shipping operations to ensure timely and accurate delivery of goods
Implemented safety procedures to ensure compliance with industry regulations
Demonstrated meticulous attention to detail in all tasks and projects
Applied critical thinking skills to analyze complex problems and develop effective solutions
Facilitated clear communication among team members to enhance understanding
Conducted comprehensive hazard identification assessments to enhance workplace safety
Education and Training
other,other
Timeline
DC Supervisor
Hubbell
12.2023 - Current
Warehouse Supervisor
Wayfair
09.2019 - 11.2023
Operations Supervisor
Blue Apron
08.2013 - 09.2019
CMA Certificate - Clinical Medical Assisting
Allen School
High School Diploma -
William Howard Taft HS