Summary
Overview
Work History
Education
Skills
Timeline
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Felicia James

Tracy,CA

Summary

I have developed substantial expertise in leadership, sales, and recruitment throughout my career, which spans over a decade. This extensive experience has enhanced my strategic leadership skills, proving invaluable in adapting to diverse industries. My primary focus centers on cultivating the development and advancement of individuals, empowering them to fully realize their potential while leading our team in unwavering pursuit of excellence to achieve the company's goals and objectives.

Overview

11
11
years of professional experience

Work History

STORE LEADER, SENIOR MANAGER, MANAGER

Apple
St. Louis And Cupertino, CA
02.2015 - 11.2023
  • Fostered a high-performing team culture, promoting innovation and exceptional customer service within Apple's retail environment
  • Drive sales targets in order to achieve quarterly sales objectives
  • Spearheaded optimizing HR processes, enhanced recruitment efficiency, and ensured compliance with Apple's retail division
  • Pioneered groundbreaking in-store experiences, elevating brand loyalty and driving customer retention in Apple's retail ecosystem
  • Analyzed sales data to identify trends and adjust sales strategies accordingly
  • Collaborated with the marketing team to showcase in-store promotions effectively
  • Fostered and encouraged positive environment of outstanding teamwork, mutual respect and exceptional morale to build productive teams and retain talented employees.

STORE LEADER

Bath & Body Works
St. Louis, MO
01.2013 - 02.2015
  • Spearheaded sales growth initiatives, cultivating a high-performance team culture and implementing data-driven marketing strategies for measurable business impact
  • Fostered a cohesive work environment, aligning team goals with company objectives to exceed sales targets
  • Managed payroll and implemented marketing displays, ensuring asset protection and safety
  • Set and upheld performance standards, fostering a high-achieving work culture
  • Analyzed market trends and consumer behavior to refine product offerings and visual merchandising, resulting in increased foot traffic.

Education

BACHELOR OF SCIENCE - PSYCHOLOGY - Psychology

Foothill College
Los Altos, CA
05-2026

Skills

  • Leadership
  • Leading Staff Meetings
  • Training and Development
  • HR Management
  • Payroll Management
  • Excellent Written and Verbal Communication
  • Interpersonal Skills
  • Business Acumen
  • Sales Strategies
  • Technical Proficiency

Timeline

STORE LEADER, SENIOR MANAGER, MANAGER

Apple
02.2015 - 11.2023

STORE LEADER

Bath & Body Works
01.2013 - 02.2015

BACHELOR OF SCIENCE - PSYCHOLOGY - Psychology

Foothill College

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Felicia James