Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Johnson

Summit,IL

Summary

Hardworking Package Handler comfortable moving heavy loads manually or with forklifts and overhead cranes. Punctual, reliable and dedicated to teamwork. Great maintenance and repair skills. Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery.

Overview

12
12
years of professional experience

Work History

Package Handler

FedEx ground
McCook, IL
09.2023 - 04.2024
  • Loaded completed orders on pallets according to delivery numbers.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Assisted in loading delivery trucks with prepared packages.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Used scanners to track parcel information, condition or receipt.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.

Elderly Caregiver

Elara Caring
Arlington Heights, IL
05.2023 - 08.2023
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Recognized emergencies and notified paramedics and family members.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding to prevent infection.
  • Redirected clients with memory issues, providing safety guidance protection.
  • Improved patient outlook and daily living through compassionate care.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Monitored health and well-being of clients and reported significant health changes.
  • Built strong and trusting rapport with clients and loved ones.
  • Assisted clients with maintaining good personal hygiene.
  • Organized oral medications for clients following dosage and schedule requirements.

Sales Associate

Guilty Pleasures adult boutique
Charleston, SC
09.2022 - 03.2023
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assessed customer needs to provide assistance and information on product features.

Package Handler

UPS
, SC
07.2022 - 09.2022
  • Assisted in loading delivery trucks with prepared packages.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Packed boxes and stock using organizational guidelines.

Package Handler

Fed Ex Ground
Bedford, IL
09.2021 - 05.2022
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Protected company inventory by maintaining and organizing storage areas.
  • Used scanners to track parcel information, condition or receipt.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Protected items by wrapping in cling film, padded moving blankets and tape.

Package Handler

Amazon
Crest Hill, IL
03.2021 - 09.2021
  • Picked products using RF scanner to fill orders.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Assisted in loading delivery trucks with prepared packages.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Palletized boxes to increase movement and shipment efficiency.
  • Recorded numbers of units handled or moved on daily production sheets or work tickets.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Protected company inventory by maintaining and organizing storage areas.
  • Operated electric tow motor to pick up and deliver packages and containers to production line.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

Night Auditor

Crown Plaza Hotel
Burr Ridge, IL
01.2020 - 06.2021
  • Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Ran end-of-day computer functions and closed out reports, submitting details to [Job title] for review.
  • Documented wake-up requests and set up automatic calls in system.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Performed balance procedures for hotel accounts and resolved discrepancies.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
  • Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Coded invoices and other records to maintain organized and accurate records.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Completed nightly updates to hotel rates and individual room charges.
  • Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
  • Assessed checklist on daily basis and planned shift accordingly.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Tracked income and expenses for business using accounting software.
  • Generated daily, weekly and monthly [Type] reports to close out day and meet objectives.

Front Desk Receptionist

Staybridge Suites Hotel
Oakbrook Terrace, IL
10.2018 - 01.2020
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Explained policies and procedures to visitors.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Completed basic bookkeeping and document filing.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Collated, bound and stored computer-generated reports.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Coordinated pick-up and delivery of express mail services.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Coordinated company events with venues and advised staff of pertinent details.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Used company badging system to create badges for new employees and visitors.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.

Front Desk Receptionist

Wyndham Garden
Schaumburg, IL
06.2017 - 09.2018
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Explained policies and procedures to visitors.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Completed basic bookkeeping and document filing.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Collated, bound and stored computer-generated reports.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Coordinated pick-up and delivery of express mail services.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Coordinated company events with venues and advised staff of pertinent details.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Used company badging system to create badges for new employees and visitors.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.

PM Supervisor

Wyndham Garden
Schaumburg, IL
02.2017 - 09.2018
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Coordinated employee schedules according to shift changes and availability.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Responded to customer questions regarding products, prices and availability.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Coached staff members to develop long-term career goals.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Created project status presentations for delivery to customers or project personnel.
  • Conferred with project personnel to identify and resolve problems.
  • Developed and updated project plans to document objectives, technologies, schedules and funding.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Communicated with key stakeholders to determine project requirements and objectives.
  • Identified project needs by reviewing project objectives and schedules.
  • Proposed, reviewed and approved modifications to project plans.
  • Produced thorough, accurate and timely reports of project activities.
  • Monitored performance of project team members to provide performance feedback.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.

Front Desk Receptionist

Hampton Inn Suites
Addison, IL
04.2016 - 06.2017
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Explained policies and procedures to visitors.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Completed basic bookkeeping and document filing.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Collated, bound and stored computer-generated reports.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
  • Coordinated pick-up and delivery of express mail services.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Coordinated company events with venues and advised staff of pertinent details.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Used company badging system to create badges for new employees and visitors.

Store Associate

Sears Holdings Company
Bloomingdale, IL
03.2015 - 05.2016
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Answered telephone to give callers store information and look up order details.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Maintained attractive merchandise displays to maximize purchases.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Improved customer service feedback scores through outstanding service.
  • Evaluated daily transactions for suspected fraud or criminal activity.
  • Solicited sales from customers by identifying product needs and locating merchandise.
  • Wrapped and bagged purchases to help customers load merchandise into vehicles.
  • Followed loss prevention guidelines to deter theft.
  • Unloaded and moved merchandise to maintain aisles and set up product displays.
  • Recommended merchandise to customers based on needs and preferences.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Placed special orders or called other stores to find desired items.
  • Described merchandise and explained use, operation and care.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Prepared merchandise for purchase or rental.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered store and merchandise questions and led customers to wanted items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Exchanged merchandise for customers and accepted returns.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Distribution Specialist

Office Max Warehouse
Itasca, IL
02.2014 - 02.2015
  • Received, processed and reshelved returned products to facilitate accurate inventory.
  • Tagged and stored product inventory in correct areas and locations.
  • Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
  • Identified inventory issues and independently developed effective resolutions.
  • Received, shipped, loaded and unloaded [Type] goods.
  • Optimized inventory management by employing automated systems.
  • Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Prepared work orders, bills of lading or shipping orders to route materials.

Caregiver

in home comforts
Bloomingdale, IL
01.2014 - 03.2014
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Supported bathing, dressing and personal care needs.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Followed care plan and directions to administer medications.
  • Followed safe lifting and transferring techniques to transport residents.
  • Improved patient outlook and daily living through compassionate care.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Laundered clothing and bedding to prevent infection.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Maintained detailed records of services performed on clients.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Assisted clients with maintaining good personal hygiene.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Consulted with client care team to continually update care plans.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Contributed to case reviews of client status and progress.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Drove clients to doctors' appointments and social outings.
  • Instructed family members on how to provide bedside care.
  • Helped clients get in and out of beds and wheelchairs.

Store Associate

Tj Maxx and HomeGoods
Bloomingdale, IL
09.2013 - 03.2014
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Answered telephone to give callers store information and look up order details.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Wrapped and bagged purchases to help customers load merchandise into vehicles.

Cook

McDonald's
Schaumburg, IL
01.2013 - 09.2013
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Grilled and deep fried various foods from meats to potatoes.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.

Cashier

Uncle Pete's
Addison, IL
04.2012 - 12.2012
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Education

Hotel Managment - Hospitality

University of Stanford
Online
07-2017

High School Diploma -

East Leyden High School
Franklin Park, IL
06-2009

Some College (No Degree) - General Studies

Elgin Community College
Elgin, IL

Skills

  • Truck loading
  • Freight Handling
  • Material storage
  • Cycle counting proficiency
  • Package loading
  • Computer competency
  • Package preparation
  • Shipping and receiving
  • Product sealing
  • Package scanning
  • Truck loading and unloading
  • Merchandise tracking
  • Material Handling
  • Damage Prevention
  • Packing boxes
  • Visual Inspection
  • Protective Equipment Use
  • Relationship Building
  • Data Entry
  • Guest experiences
  • Staff Supervision
  • Hospitality
  • Cash Handling
  • Staff Training
  • Account Administration
  • Telephone Etiquette
  • Greeting guests
  • Correspondence Management
  • Guest Relations
  • Multi-Line Phone Systems
  • Supply Stocking
  • Payment handling
  • Reservation Processing
  • Guest Reception
  • Reservations
  • Auditing
  • Customer Service
  • Order Processing
  • Display Setup
  • Money Handling
  • Conflict Resolution
  • Store Opening and Closing
  • Retail merchandising expertise

Timeline

Package Handler

FedEx ground
09.2023 - 04.2024

Elderly Caregiver

Elara Caring
05.2023 - 08.2023

Sales Associate

Guilty Pleasures adult boutique
09.2022 - 03.2023

Package Handler

UPS
07.2022 - 09.2022

Package Handler

Fed Ex Ground
09.2021 - 05.2022

Package Handler

Amazon
03.2021 - 09.2021

Night Auditor

Crown Plaza Hotel
01.2020 - 06.2021

Front Desk Receptionist

Staybridge Suites Hotel
10.2018 - 01.2020

Front Desk Receptionist

Wyndham Garden
06.2017 - 09.2018

PM Supervisor

Wyndham Garden
02.2017 - 09.2018

Front Desk Receptionist

Hampton Inn Suites
04.2016 - 06.2017

Store Associate

Sears Holdings Company
03.2015 - 05.2016

Distribution Specialist

Office Max Warehouse
02.2014 - 02.2015

Caregiver

in home comforts
01.2014 - 03.2014

Store Associate

Tj Maxx and HomeGoods
09.2013 - 03.2014

Cook

McDonald's
01.2013 - 09.2013

Cashier

Uncle Pete's
04.2012 - 12.2012

Hotel Managment - Hospitality

University of Stanford

High School Diploma -

East Leyden High School

Some College (No Degree) - General Studies

Elgin Community College

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Felicia Johnson