Felicia Johnson

Reduced risks of injury by implementing proper transfers techniques when moving or repositioning patients.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Various patient care settings, including long-term care facilities, acute care hospitals, and home environment.

Enabled better quality rest for patients through diligent observation of nighttime routines and prompt attention to their needs throughout the night hours.

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• Promoted patient safety by maintaining accurate electronic health records, ensuring timely access to critical information for medical providers.
• Reduced training time for new staff members by creating user-friendly guides and resources.
• Guided users through periods of transition as organizational policies evolved or regulatory requirements changed.
• Assisted in the development of standardized protocols for documenting encounters within the EHR.
• Provided exceptional customer service to end-users, addressing concerns promptly and efficiently while maintaining a professional demeanor.