Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Johnson

Louisville,KY

Summary

Efficient EKG Technician known for high productivity and ability to complete tasks swiftly. Well-versed in cardiac monitoring techniques, lead placement understanding, and patient care protocols. Excel in communication, empathy, and problem-solving skills, ensuring optimal patient comfort and accurate test results.

Talented professional experienced in performing tests on individuals of all ages. Motivated team player skilled in successfully managing multiple tasks. Foster trusting relationships with patients to lessen anxiety and improve overall outcomes.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience
1996
1996
years of post-secondary education

Work History

EKG Technician

Norton Healthcare Audubon Hospital
Louisville, KY
08.2023 - Current
  • Conducted EKG tests for patients in a fast-paced hospital environment.
  • Monitored heart rhythms and reported abnormalities to medical staff promptly.
  • Maintained and cleaned EKG equipment following hospital protocols regularly.

Department Secretary

Norton Audubon Hospital
Louisville
01.2020 - Current
  • Managed departmental communications and correspondence efficiently.
  • Coordinated scheduling for meetings and appointments across departments.
  • Prepared and organized documents for staff meetings and presentations.
  • Organized meetings and events, including scheduling conference rooms and ordering catering services.
  • Assisted in the preparation of reports, documents, presentations and correspondence.
  • Collaborated with other departments to coordinate inter-office functions.
  • Coordinated travel arrangements for business trips including flights, hotels, car rentals.
  • Transcribed notes from meetings into minutes for distribution among attendees.
  • Created spreadsheets using Microsoft Excel to track financial data.
  • Compiled data for special projects or reports as requested by management team.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
  • Composed, edited and typed complex memos and reports with job-related software.

Schedule echos, TEEs, nuclear stress tests.

Office Scheduler

The Pain Institute
Louisville, KY
03.2000 - 08.2002
  • Scheduled patient appointments using electronic health record systems.
  • Coordinated with medical staff to optimize daily clinic workflows.
  • Managed patient follow-ups and reminders to enhance attendance rates.
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Resolved scheduling disputes between internal stakeholders in an effective manner.
  • Analyzed resource requirements for each project and identified potential conflicts or delays.

Obtained authorization for procedures as well kept in touch with insurances for benefits

Education

Trevor Browne
Phoenix, AZ

Certificate - Administrative Support Secretarial

Metro Tech
Phoenix, AZ
05.1991 - 05.1993

Skills

  • EKG testing
  • Heart monitoring
  • EKG equipment maintenance
  • Electronic health records
  • Scheduling

Timeline

EKG Technician

Norton Healthcare Audubon Hospital
08.2023 - Current

Department Secretary

Norton Audubon Hospital
01.2020 - Current

Office Scheduler

The Pain Institute
03.2000 - 08.2002

Certificate - Administrative Support Secretarial

Metro Tech
05.1991 - 05.1993

Trevor Browne
Felicia Johnson