Summary
Overview
Work History
Skills
Timeline
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Felicia Jones

Camden ,SC

Summary

Dedicated CNA with a proven track record at MUSC Health, enhancing patient satisfaction through compassionate care and expert vital signs monitoring. Adept in HIPAA compliance and patient transfers, my approach combines empathy with clinical precision to improve care outcomes. Leveraged problem-solving skills to increase efficiency in emergency response, contributing to a safer patient environment.

Overview

10
10
years of professional experience

Work History

CNA

Karesh Long Term Care & Rehab
03.2023 - 02.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

MUSC Health
01.2020 - 10.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

CNA

Chesco
01.2019 - 10.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Direct Support Specialist

Kershaw County Board of Disability
04.2015 - 10.2019
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Maintained detailed records of client progress, sharing updates with relevant parties during regular meetings.
  • Enhanced quality of life for clients through the implementation of engaging activities and social interactions.
  • Assisted with daily living activities such as meal preparation, personal hygiene, and housekeeping tasks, promoting self-sufficiency when possible.
  • Supported families in understanding their loved ones'' abilities and needs, providing resources for additional assistance when required.
  • Provided a safe and supportive environment, closely monitoring client behaviors and intervening as necessary.
  • Coordinated transportation arrangements for clients both independently or utilizing agency-provided vehicles as needed for appointments or outings.
  • Contributed to a positive team dynamic among fellow Direct Support Specialists through open communication, collaboration, and sharing best practices.
  • Served as an advocate for clients during interactions with external providers or agencies ensuring fair treatment and access to necessary resources or accommodations.
  • Effectively communicated with clients using various methods including verbal prompts, visual cues, or assistive technology devices as needed.
  • Managed challenging behaviors effectively through de-escalation techniques and non-violent crisis intervention strategies when necessary.
  • Improved client satisfaction by providing personalized care and support tailored to individual needs.

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Basic life support
  • Emotional support
  • Patient transfers
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Medication administration
  • Wound care
  • Problem-solving

Timeline

CNA

Karesh Long Term Care & Rehab
03.2023 - 02.2025

CNA

MUSC Health
01.2020 - 10.2022

CNA

Chesco
01.2019 - 10.2021

Direct Support Specialist

Kershaw County Board of Disability
04.2015 - 10.2019

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Felicia Jones