Summary
Overview
Work History
Education
Skills
Additional Information
Salary
Certificates And Awards
Timeline
Generic

Felicia Jones-Peterson

South Hill,VA

Summary

Seeking a position utilizing techniques in conjunction with ethics, honesty, integrity, and effective communication to an agency seeking a professional team player.

Overview

17
17
years of professional experience

Work History

Utilization Review Coordinator

The GEO Group, Inc.
09.2018 - Current
  • Maintain records of incoming and outgoing appointment log for all male prison of 1600 inmate capacity
  • Answer incoming and outgoing calls
  • Monthly Budget and coding of medical bills
  • Obtaining physician's signatures on all diagnostic studies
  • Providing records as requested by health providers and administrative staff
  • Scheduling appointments with outside consulting health professionals
  • Preparing monthly statistics
  • Performing secretarial duties
  • Assists in daily business of managers which includes general office work, answering phones, typing letters, sorting and distributing mails
  • Performs a variety of confidential and complex administrative duties for the senior management
  • Coordinates the efficient operation of the office by maintaining confidential and general files and manuals, ordering supplies, and performing all other relevant duties for senior management
  • Coordinates and completes associated business reports
  • Researches, prepares, and edits memos, letters, reports, and presentations
  • Orders office supplies, schedules and coordinates meetings and appointments, and makes travel arrangements
  • Assures that all assigned projects are complete in a timely and efficient manner and follows-up on administrative details
  • Report any maintenance or repair needs to keep the facility clean.

Certified Clinical Hemodialysis Technician

Fresenius Kidney Care
01.2016 - 09.2018
  • Discontinue dialysis treatment according to established procedures
  • Evaluate patient prior to termination of venous access - standing & sitting blood pressure
  • Obtain Hemostasis and apply appropriate dressings
  • Evaluate the patient prior to discharge
  • Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification
  • Responsible Welcome assigned patients and inquire as to their wellbeing since their last treatment
  • Evaluate vascular access for patency
  • Obtain necessary pre and post treatment vital signs and weight
  • Perform vascular access evaluation pre-treatment
  • Perform vascular access cannulation
  • Perform administration of Heparin as delegated or as allowed by state law
  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD)
  • Monitor patients' response to dialysis therapy
  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document
  • For calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed
  • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160
  • Record accurate and timely information regarding vital signs and treatment parameters.

Unit Secretary/Cardiac Monitor Tech

VCU Community Memorial Hospital
03.2011 - 01.2017
  • Answered multi-incoming calls for unit
  • Enter Doctor orders into the computer
  • Worked effectively and in a confidential manner
  • Perform all clerical duties
  • Organized Patients charts
  • Monitored Patient's heart rhythms by electronic device
  • Ability to recognize heart rhythms and report to RN any abnormal showings.
  • Collaborated with healthcare team to maintain quality patient care.

Customer Service Rep

Star Tek
06.2008 - 01.2009
  • Answered multiple inbound phone line for cellular company
  • Took Payments
  • Entered data into customers account
  • Practiced Courtesy and Concern
  • Customer confidentiality.

Property Manager

Park Properties
08.2006 - 01.2008
  • Ran Special Progress reports for Regional
  • Performed Cash Accounting
  • Prescreened potential applicants
  • Attended Monthly Tax Credit/VHDA Courses
  • Ran Credit and Criminal Report
  • Made sure Maintenance over-turned units and work orders
  • Took Monthly rent
  • Performed Quarterly inspections
  • Performed Monthly Marketing Strategies
  • Review financial documents for purposes of determining eligibility
  • Correspond effectively in writing and/or verbally by following policy and procedures
  • Compiled and prepared financial/statistical reports
  • Worked independently and in a confidential manner
  • Annual Budgeting.

Education

Graduation in Phlebotomy -

Southside Virginia Community College
Alberta, VA
08.2023

General Studies -

Park View Senior High
South Hill, VA
01.1999

Skills

  • Dialysis Experience
  • Utilization Management
  • Multi-line Phone Systems
  • Fair Housing Regulations

Additional Information

Ability to comprehend and apply policies and regulations; Ability to schedule and manage own workload; ability to meet deadlines for completion of job responsibilities while adapting to changes in priorities; skill in the use of computer software; ability to make complex decisions and recognize conflicting information.

Salary

Open

Certificates And Awards

  • Fair Housing Certificate from Department of Professional and Occupational Regulations Commonwealth of Virginia
  • Award for Best Operations Support from Pinewood Forest 2005

Timeline

Utilization Review Coordinator

The GEO Group, Inc.
09.2018 - Current

Certified Clinical Hemodialysis Technician

Fresenius Kidney Care
01.2016 - 09.2018

Unit Secretary/Cardiac Monitor Tech

VCU Community Memorial Hospital
03.2011 - 01.2017

Customer Service Rep

Star Tek
06.2008 - 01.2009

Property Manager

Park Properties
08.2006 - 01.2008

Graduation in Phlebotomy -

Southside Virginia Community College

General Studies -

Park View Senior High

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