FELICIA JORDAN
Canton,CT
Summary
Dynamic and results-driven sales, marketing, and operations professional with a proven track record across diverse industries. Recognized for exceptional achievements in corporate environments and entrepreneurial ventures, consistently driving significant sales growth and earning top rankings for performance. Expertise in developing innovative strategies that enhance operational efficiency and maximize revenue potential. Committed to leveraging skills to deliver impactful results and foster sustainable business growth.
Overview
25
25
years of professional experience
Work History
REALTOR
CAROL COLE REAL ESTATE
06.2015 - Current
- Develop close working relationships with buyers and sellers.
- Provide buyers with information on school systems, job market, economic development, transportation infrastructure, proximity to cultural centers, and quality of life.
- Advise sellers on home staging and ideas to maximize home value.
- Serve as a primary liaison to attorneys, lenders, inspectors, appraisers, and all relevant stakeholders up to final closing.
- Facilitated property showings and open houses, showcasing features to potential buyers.
- Negotiated contracts and agreements, ensuring favorable terms for clients.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Maintained connections with clients to encourage repeat business and referrals.
CHILDREN'S YOGA & MINDFULNESS - FOUNDER
LIVE LIKE A LOTUS, LLC
01.2015 - Current
- Spearheaded all business start-up functions.
- Develop innovative programs liked to customers’ needs.
- Provide individual and group lessons.
- Focus on a positive customer relationship, resulting in long-term relationships.
- Guided individual and group sessions, promoting self-reflection and personal growth through mindfulness practices.
- Developed and implemented mindfulness curricula to foster emotional regulation and stress management in participants.
- Established a calm and supportive learning environment, fostering increased student engagement and participation.
- Created interactive activities to engage students and maximize learning.
ACCOUNT EXECUTIVE
MOTIONWEAR, LLC
12.2015 - 02.2018
- Targeted dance and gymnastics clothing retailers in Connecticut, New Jersey, New York, and Vermont.
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Conducted market research to identify trends and opportunities for business growth.
SOCIAL MEDIA MARKETING CONSULTANT
MISSON 4 MEDIA
02.2010 - 01.2016
- Performed detailed market and demographic analysis to identify key target markets.
- Collaborated with marketing communications team on strategies including market penetration, branding, use of social media platforms, analysis of consumer response rates, and tracking overall success rates.
- Analyzed audience insights and campaign performance to optimize content distribution.
- Developed comprehensive social media strategies to enhance brand visibility and engagement.
- Managed multiple social media platforms, ensuring consistent messaging and branding.
- Maintained up-to-date knowledge of industry trends, adapting strategies as necessary to stay ahead of competitors.
- Analyzed performance metrics to identify areas for improvement and adjust marketing tactics accordingly.
- Updated and monitored clients' social media sites so that content was fresh and relevant.
- Corresponded weekly with clients to discuss campaign strategy and ways to improve engagement for social media marketing activities.
AREA SALES MANAGER
L’OREAL USA
08.2006 - 01.2010
- Performed inside and outside sales functions as a solutions seller.
- Used product knowledge to serve in a consultative role.
- Targeted Dermatologist and Plastic Surgeons.
- Focused on improving overall patient outcomes.
- Ranked #1 Sales Representative nation-wide and first place in overall and consistently ranking within the top 5 with new product launches.
- Selected for Leader’s Club and achieved highest numbers of promos sold in field.
- Retained the trust and loyalty of 120 accounts.
- Led sales initiatives across multiple regions to drive revenue growth and market share expansion.
- Developed strategic partnerships with key retailers to enhance product visibility and brand presence.
- Implemented training programs for sales teams, improving product knowledge and customer engagement techniques.
- Analyzed market trends to identify opportunities for new product launches and promotional campaigns.
SALES CONSULTANT
NOVARTIS PHARMACEUTICALS
04.2004 - 05.2006
- Developed customer relationships within the Greater Hartford territory to effectively drive business and gain market share and product volume by providing needs based education to targeted physicians.
- Earned Anthem Pull-Through Award for growth.
- Won awards and recognition for Outstanding Sales, Highest Call Average Per Day, Highest Details Per Call, Top Growth of Product in District, and #1 Sales Growth in Volume of First Position Product.
- Developed comprehensive product knowledge to effectively communicate benefits to healthcare professionals.
- Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through online customer database.
VICE PRESIDENT
MODEL SEARCH AMERICA
05.2000 - 12.2003
- Coordinated sales and marketing throughout the United States and Canada, and traveled 200 plus days per year scouting for the appropriate talent within the entertainment field.
- Developed effective marketing strategies while scouting talent in over 40 states and Canada to drive attendance to events.
- Interviewed aspiring models and actors while building relationships to help aid in career advancement within the industry.
- Increased company growth through collaboration with sales and marketing departments.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Identified opportunities to improve business process flows and productivity.
- Led strategic initiatives to enhance brand visibility and market positioning.
Education
Bachelor of Arts - SOCIAL WORK & SOCIOLOGY
CENTRAL CONNECTICUT STATE UNIVERSITY
New Britain, CTSkills
- Strategic Planning
- Market Penetration
- Customer Loyalty
- Solutions Selling
- Goal Setting/KPIs
- Relationship Management
- Product/Service Branding
- Account Management
- Social Media
- Market Expansion
Timeline
ACCOUNT EXECUTIVE
MOTIONWEAR, LLC
12.2015 - 02.2018
REALTOR
CAROL COLE REAL ESTATE
06.2015 - Current
CHILDREN'S YOGA & MINDFULNESS - FOUNDER
LIVE LIKE A LOTUS, LLC
01.2015 - Current
SOCIAL MEDIA MARKETING CONSULTANT
MISSON 4 MEDIA
02.2010 - 01.2016
AREA SALES MANAGER
L’OREAL USA
08.2006 - 01.2010
SALES CONSULTANT
NOVARTIS PHARMACEUTICALS
04.2004 - 05.2006
VICE PRESIDENT
MODEL SEARCH AMERICA
05.2000 - 12.2003
Bachelor of Arts - SOCIAL WORK & SOCIOLOGY
CENTRAL CONNECTICUT STATE UNIVERSITY
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