Felicia Keen
UH Geauga & Portage Medical Centers
Ravenna
1
Certification
14
years of professional experience
Motivated Registered Nurse experienced in interprofessional collaboration and quality improvement. Achieved impactful improvements in patient satisfaction through commitment to evidence-based practices and continuous education. Focused on enhancing team performance and fostering a cohesive work environment.
Work History
Medical Surgical Clinical Nurse Educator
2 Years 6 Months- Create evidence-based education, competencies, and skills training.
- Collaborated with leadership and nursing quality to identify knowledge gaps and develop targeted performance improvement plans.
- Created evidence-based education programs and competencies to enhance nursing skills and knowledge.
- Supported onboarding and ongoing development initiatives to enhance nursing staff proficiency.
- Provided clinical coaching in real time to enhance nursing skills.
Administrative Supervisor (Float role with ICU)
1 Year 5 Months- Collaborated with leadership to ensure optimal hospital staffing levels.
- Coordinated with bed placement, ED, and inpatient units to enhance patient flow.
- Troubleshoots delays in admissions, discharges, and transfers to ensure efficient throughput.
- Provided guidance and support to nursing staff regarding best practices and protocols.
- Managed patient and visitor concerns and escalated issues.
ICU RN
2 Years 11 Months- Assessed patient needs and responded effectively in emergency situations using critical thinking skills.
- Precepted new nurses orienting to the ICU setting.
- Collaborated with multidisciplinary teams to create and implement individualized care plans for patients.
- Delivered compassionate care to critically ill patients, ensuring comfort and support in the ICU setting.
- Managed patient care as charge nurse in fast-paced ICU environment.
- Guided new nurses through orientation process and ICU protocols.
3 East RN
1 Year 11 Months- Assessed changes in patient conditions, recognized complications, and intervened to ensure patient safety and improve health outcomes.
- Provided timely, high-quality patient care while managing multiple tasks effectively to enhance patient satisfaction.
- Collaborated with interdisciplinary team members to coordinate care and optimize patient outcomes through effective communication.
- Charge RN
- Preceptor
Travel Nurse
4 Years 2 Months- James Cancer Center- Surgical Oncology 10/18-3/19
- Denver VA -MS/Tele, 06/18-09/18
- Assisted in radiological procedures and patient assessments, ensuring accurate imaging and optimal patient safety.
- Round Rock Medical Center-MS/Tele, 02/17- 07/17
- Provided nursing care for neuro/telemetry patients, monitoring vital signs and responding promptly to changes in conditions.
- Mayo Clinic Phoenix-Radiology, 02/18- 05/18
- University of Washington Medical Center- MS/Tele, 05/16- 09/16
- Coordinated patient care and support for veterans in MS/Tele unit, enhancing patient experiences during treatment.
MedSurg Float
3 Years 6 Months- Assisted in oncology, hospice, telemedicine, and orthopedic care
- Administered medications, monitored vitals, documented changes in condition, and reported concerns to physicians or other healthcare providers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Nursing
Associate of Applied Science - Nursing
Skills
Patient-centered care
Quality assurance
Quality improvement
Clinical leadership
Staff development
Care coordination
Interdisciplinary collaboration
Workforce management
Nursing mentorship
Clinical decision-making
Patient advocacy
Compassionate care
Certification
- ANCC Medical Surgical Certification
- BLS
- ACLS
- NIHSS
Timeline
Medical Surgical Clinical Nurse Educator
UH Geauga & Portage Medical Centers
02.2024 - CurrentRead More
Administrative Supervisor (Float role with ICU)
UH Portage Medical Center
09.2022 - 02.2024Read More
ICU RN
UH Portage Medical Center
03.2021 - 02.2024Read More
3 East RN
UH Portage Medical Center
04.2019 - 03.2021Read More
Travel Nurse
Various Medical Centers
01.2015 - 03.2019Read More
MedSurg Float
Robinson Memorial Hospital
06.2012 - 12.2015Read More
Herzing University
Associate of Applied Science from Nursing
Read More
Capella University
Bachelor of Science from Nursing
Read More
AWARDS
Faces of Care, Nursing Excellence Award
ADDITIONAL INFORMATION
- Moderate Harp Instructor
- Certified ELNEC Trainer