FELICIA KETTERMAN
Stephens City,VA
Summary
Experienced professional seeking a challenging role in a dynamic organization to apply expertise in accounting and office administration. Proficient in software systems including Word, Excel, Access, QuickBooks, ADP, and Paychex. Highly organized and dedicated with a positive attitude. Thrives under pressure with meticulous attention to detail. Excellent written, oral, and interpersonal communication skills. Known for problem-solving abilities and collaborative approach as a team player with proven leadership qualities. Strong sense of responsibility and self-motivation drive commitment to delivering exceptional results.
Overview
41
41
years of professional experience
Work History
Office Manager
Design Techniques, Inc.
09.2017 - Current
- Directly responsible for the management of all accounting, human resources, inventory and office management functions
- Maintained all general ledger entries and reconciliations to supporting documents
- Completed month-end, quarter-end and year-end closings
- Preparation, review and analysis of monthly and yearly financial statements for each division and the company overall
- Assist CPA with yearly tax returns
- Responsible for all payroll processing, 401(k) plan administration and health, dental & vision insurance plans
- Compiled, implemented and monitored accounting and office administrative policies and procedures
- Management of the directional sign division with up to 100 communities and 20 1099 contract employees
- Worked with real estate builders to implement weekend directional sign routes, design and fabrication of the signs and direct supervision of weekend contract employees.
Controller/Office Manager
Academy Door & Control Corp.
05.2014 - 03.2017
- Directly responsible for the management of all accounting, financial, human resources, and office management functions
- Maintained all general ledger entries and reconciliations to supporting documents
- Completed month-end, quarter-end and year-end closings
- Preparation, review and analysis of monthly and yearly financial statements for each division and the company overall
- Assist CPA with yearly tax returns
- Recruited, trained and supervised administrative, accounting and customer service staff
- Responsible for all payroll processing, 401(k) plan administration and health insurance plans
- Compiled, implemented and monitored accounting and office administrative policies and procedures
- Worked closely with the owner on various assigned projects.
Owner
FK Accounting & Consulting Services
06.2011 - 05.2014
- Independent accounting consultant servicing small businesses in Northern Virginia, West Virginia and Maryland
- Full service accounting including accounts receivable, accounts payable, payroll, general ledger, cash management, inventory control, financial statements, budget preparations, account analysis, human resource management and property management.
Controller
Petron Pacific, Inc. & C116 Avion Park, LLC
11.2007 - 05.2011
- Direct responsibility and management of all accounting, financial and human resource functions
- Maintained all general ledger entries and reconciliations to supporting documents
- Completed month-end, quarter-end and year-end closings
- Preparation, review and analysis of monthly and yearly financial statements for each division and the company overall
- Preparation of budgets and forecasts along with analysis of actual performance to forecasts
- Assist CPA with yearly tax returns
- Plan and assist with quarterly and yearly audits
- Recruited, trained and supervised accounts receivable, accounts payable, logistics and administrative staff
- Responsible for all payroll processing, 401(k) plan administration and health insurance plans
- Compiled, implemented and monitored accounting policies and procedures
- Managed inventory control at corporate location and 10 agent locations across the US
- Worked closely with CEO on various assigned projects
- Assisted with property management of C116
- Showed and marketed office and warehouse space available for rent
- Completed lease agreements for tenants
- Interacted and assisted tenants on a daily basis to ensure their rental needs were met.
Controller
Dualco, Inc.
11.1999 - 02.2007
- Overall management of the accounting department for a $6 million heating and air conditioning subcontractor
- Administer all aspects of financing, accounting and human resources
- Monthly closing of books, account reconciliation and journal entry adjustments
- Prepare monthly and yearly financial statements
- Assist accountant with yearly tax returns
- Supervise accounts receivable and accounts payable staff
- Responsible for weekly payroll processing and training of all office and accounting personnel
- Administer 401(k) plan and health insurance plans
- Oversee inventory control and analyze job cost reports for profit and loss
- Advise CEO and other managers of variances in actual job costs against budget forecasts
- Manage office and all administrative responsibilities.
Registrar/Bookkeeper
Welsh Pony & Cob Society
12.1990 - 11.1999
- Responsible for maintaining accounts receivable for over 2,000 customers and preparation of business deposits and bank reconciliations
- Maintain files and records for 40,000 ponies, including initial registration, proceeding transfers of ownership and all required updates
- Responsible for maintaining and updating Internet web site and all e-mail correspondence
- In charge of over 1,800 membership records and files
- Other duties include customer service support for all members and non-members, extensive written and verbal communication with customers, general administrative duties, training of new employees and preparation of bulk mailings
- Assisted with the development and implementation of computer software for registry and accounting functions.
Accounting Manager
Quick Stop
01.1984 - 12.1990
- Supervised all aspects of accounts payable, accounts receivable, payroll, general ledger, cashier shift reconciliation, coupon and credit card reconciliation and redemption
- Prepared tax deposits, business deposits and bank reconciliations
- Managed an office staff of four and assisted with management of store employees
- Responsible for hiring and training office personnel, store clerks and store managers
- Maintained all personnel records
- Assisted with the development and implementation of computer software and hardware.
Education
Associate of Applied Science - Accounting
Lord Fairfax Community College
Winchester, VASkills
- Customer Service
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Payroll and budgeting
- Clerical Support
- Account Reconciliation
- Credit and collections
- Relationship Building
- Inventory Control
- Staff Management
- Financial Accounting
- Facility Management
- Policy and procedure modification
- Budgeting expertise
- Decision-Making
- Customer Relationship Management
- Hiring and Training
- Human Resources Management
- Financial Management
References
Available upon request
Timeline
Office Manager
Design Techniques, Inc.
09.2017 - Current
Controller/Office Manager
Academy Door & Control Corp.
05.2014 - 03.2017
Owner
FK Accounting & Consulting Services
06.2011 - 05.2014
Controller
Petron Pacific, Inc. & C116 Avion Park, LLC
11.2007 - 05.2011
Controller
Dualco, Inc.
11.1999 - 02.2007
Registrar/Bookkeeper
Welsh Pony & Cob Society
12.1990 - 11.1999
Accounting Manager
Quick Stop
01.1984 - 12.1990
Associate of Applied Science - Accounting
Lord Fairfax Community College
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