Felicia LAWRENCE
Franklin,Tennessee
Summary
Dynamic Human Resources Trainer with 20 years in corporate employee training. Passionate about professional development and adult learning facilitation.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Training and Development Manager
Huntsville Hospital for Women & Children
Huntsville, AL
10.2000 - 09.2022
- Developed and facilitated all new-hire orientations
- Conducted employment verifications and investigations
- Developed and enforced company policy and procedures relating to all phases of Human resources activity
- Facilitated a criminal background check process for new hires
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution
- Prepared employees for assignments by establishing and conducting orientation and training programs
- Prepared candidate lists for hiring manager consideration
- Set up interviews with employers and qualified applicants
- Created and implemented highly effective and individualized human resource solutions for clients
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives
- Streamlined recruiting processes for entire team
- Coached hiring professionals on optimal recruiting strategies
- Oversaw full cycle recruiting for 30-40 vacancies each quarter
- Conducted orientation sessions and organized on-the-job training for new hires
- Reviewed and edited all training materials for accuracy and company policy compliance
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Coordinated technical training and personal development classes for staff members
- Managed new employee orientation training process for more than 1500 employees each year
- Led daily, weekly and monthly coaching, counseling and feedback sessions
- Created in-depth training manual for all employees
- Selected and assigned instructors to conduct specific training programs
- Organized and edited training manuals, multimedia visual aids and other educational materials.
HRIS Coordinator
Goodyear Corporation
Decatur, AL
06.1993 - 04.1999
- Conducted job analysis and job evaluations, resulting in quality job specifications
- Audited workplace, employee and management policies and procedures
- Established and monitored employee pay scales
- Facilitated criminal background check process for new hires
- Conducted employment verification and investigations
- Developed and facilitated all new-hire orientations
- Developed company personnel policies, standard operating procedures and employee Handbooks
- Developed and maintained documentation for new hires, training materials and benefits
- Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol
- Reviewed employee time sheets for accuracy and maintained accurate records in company system
- Maintained excellent attendance record, consistently arriving to work on time.
Education
Bachelor of Science - Human Resources Management
University of Alabama in Huntsville
06.1993
Skills
- Icims
- Conflict resolution
- Strong verbal communication
- Public speaking
- Staff development
- Self-motivated
- ADP
- Applicant qualifying
- Social Media
- Applicant Tracking System
- Background checking
- Microsoft Office expertise
- HRIS applications proficient
- Candidate tracking
- Salary and Benefits negotiations
Certification
- SHRM-CP
- PHR Certified
Timeline
Training and Development Manager
Huntsville Hospital for Women & Children
10.2000 - 09.2022
HRIS Coordinator
Goodyear Corporation
06.1993 - 04.1999
Bachelor of Science - Human Resources Management
University of Alabama in Huntsville