Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Lawson

Corbin,KY

Summary

Dynamic and detail-oriented professional with a proven track record at the Kentucky Consular Center working on the VSS contract, where maintained safety and high-security standards. Skilled in multitasking and attention to detail, I bring a blend of skills to foster a collaborative and secure work environment. I enjoy a fast paced position with room to grow and advance as my skills increase and evolve.

Overview

13
13
years of professional experience

Work History

House Wife/Caregiver

Home
Corbin, KY
12.2022 - Current
  • Provided live-in care for ailing mother-in-law including mobility assistance
  • Transportation to and from appointments
  • Track medication distribution and timing
  • Maintain and coordinate multiple schedules
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Preform daily child care duties

Operator/General Clerk I & II

Kentucky Consular Center
Williamsburg, KY
02.2012 - 12.2022
  • Maintained nesseccary security clearance.
  • Followed DOS and DHS cybersecurity and sensitive information handling protocol. Passed yearly training and tests to maintain network access.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, supervisors and managers. Shared knowledge of best practices and department expectations.
  • Preformed facial recognition to verify applicant identity against previously submitted photos. Strong attention to detail required.
  • Increased efficiency by cross-training in various departments for better coverage during absences, high-demand periods and new incoming projects.
  • Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
  • Opened incoming mail in a HEPA environment. Created folders and labels consistent with organizational standards.
  • Input data into Department of State databases after ensuring nesseccary documents were present.
  • Participated in document destruction initiatives (operating an industrial disintegrater) as per established protocols, securely disposing of obsolete records. Prepped shredded material for recycling.
  • Attended yearly safety trainings for electric and manual pallet jack operation. Lead safety training for new hires as needed.
  • Demonstrated respect, friendliness and willingness to help peers wherever needed.
  • Quality control. Sorted, and checked input data against original documents. Corrected mistakes and noted them in database for peer-to-peer feedback. Marked completed files ready for destruction.
  • Scanned documents and saved in database to keep records of applicant information.
  • Wore proper PPE and submitted to regular hearing tests.
  • Proofread and edited department specific best practice manuals.

Daycare Assistant

Precious To Us Daycare
Williamsburg, KY
10.2011 - 11.2011
  • Assisted with basic toilet and hygiene practices for children under the age of five.
  • Maintained accurate records of student progress, and behavior to facilitate ongoing communication with parents and guardians about their child.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Provided support during naptime routines.
  • Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food. Cater to individual dietary restrictions.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

Whitley County High School
Williamsburg, KY
06.2011

Skills

  • Eagerness to learn
  • Basic American Sign Language (fingerspelling/alphabet)
  • Attention to detail
  • Multitasking

Timeline

House Wife/Caregiver

Home
12.2022 - Current

Operator/General Clerk I & II

Kentucky Consular Center
02.2012 - 12.2022

Daycare Assistant

Precious To Us Daycare
10.2011 - 11.2011

Whitley County High School
Felicia Lawson