Felicia Lee
Atlanta,GA
Summary
Seasoned support tech with more than 18 years of experience in fast-paced hospitals and also has done secretary work for 18mths. Excellent quick learner and hard working skills. Track record of achieving exceptional results in cleaning and sterilized and working well with others.
Overview
20
20
years of professional experience
Work History
Housekeeper
TPS Studios
Atlanta, GA
07.2021 - Current
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Emptied trash receptacles throughout the property.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Scrubbed kitchen appliances, countertops and fixtures.
- Ensured that all health standards were met during cleaning operations.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Stocked amenities such as soap, shampoo and toilet paper .
Secretary Assistance
Journeys Stone Care
Atlanta
12.2020 - 04.2022
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Assisted with special projects or tasks related to departmental functions upon request.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Produce Line Worker
Flowers Bakery
, GA
06.2018 - 07.2020
- Unloaded finished goods from conveyor belt after completion of assembly process.
- Identified defective products, removed them from the production line, and documented details of defect.
- Maintained accurate records of all parts and materials used during production.
- Ensured proper operation of machines by performing routine maintenance tasks such as lubricating moving parts or changing filters.
- Loaded materials onto conveyor belt to be transported down the assembly line.
- Collaborated with team members to meet production goals efficiently.
- Inspected finished products for any defects or irregularities.
- Cleaned up work area at end of shift to maintain a safe working environment for other employees.
Housekeeping
Emory University Hospital Midtown
Atlanta, GA
08.2016 - 04.2018
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Service, clean, or supply restrooms
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Polish silver accessories and metalwork, such as fixtures and fittings
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Gather and empty trash
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming
- Dust and polish furniture and equipment
- Keep storage areas and carts well-stocked, clean, and tidy
- Dust furniture, walls, machines, or equipment
Housekeeping
Northside Hospital Atlanta Main Building & Women's Center
Atlanta, GA
02.2005 - 06.2016
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Service, clean, or supply restrooms
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Polish silver accessories and metalwork, such as fixtures and fittings
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Gather and empty trash
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming
- Dust and polish furniture and equipment
- Keep storage areas and carts well-stocked, clean, and tidy
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
- Dust furniture, walls, machines, or equipment
Education
High School Diploma -
South side High
Atlanta, GA06-2001
Skills
- Customer and Personal Service
- Critical Thinking
- Active Listening
- Monitoring
- Time Management
- Education and Training
- Complex Problem Solving
- Judgment and Decision Making
- Active Learning
Dates
- 08/01/16, 04/30/18
- 02/01/05, 06/30/16
Timeline
Housekeeper
TPS Studios
07.2021 - Current
Secretary Assistance
Journeys Stone Care
12.2020 - 04.2022
Produce Line Worker
Flowers Bakery
06.2018 - 07.2020
Housekeeping
Emory University Hospital Midtown
08.2016 - 04.2018
Housekeeping
Northside Hospital Atlanta Main Building & Women's Center
02.2005 - 06.2016
High School Diploma -
South side High