Analytics professional prepared for impactful contributions in data-driven environments. Additionally has 10 years of experience scaling sales processes, administering CRM/ERP platforms, developing KPIs, and driving data governance.
Hi, I’m
Felicia Lee
San Francisco,CA
Summary
Overview
11
years of professional experience
1
Certification
Work History
Viz.ai
Sales Analytics Manager
03.2020 - 07.2025
Job overview
- Built self-serving dashboards to provide insights on products and pipeline health.
- Scaled quote-to-cash processes across four business units, supporting ~4x sales & clinical teams growth.
- Led cross-functional C-suite meetings, driving a $1.5M ARR subscription migration and resolving critical implementation challenges.
- Implemented SAM/TAM to guide territory alignment and greenspace targeting.
- Transformed third-party claims data (Definitive Healthcare) into insights that supported segmentation, forecasting, and market prioritization.
- Generated quarterly board of director presentations and reported KPI outcomes using Tableau and Salesforce.
- Conducted sales pipeline meetings to provide executives updates on pipeline and revenue alignment.
Riverbed Technology
Sr Sales Business Analyst
01.2016 - 03.2020
Job overview
- Led four post-M&A CRM customer data integrations, ensuring data integrity and seamless transition.
- Supervised and mentored interns and contractors to strengthen data governance processes.
- Prioritized and streamlined cross-functional processes to improve sales and operational efficiency.
- Integrated a learning platform into Salesforce, enhancing sales training accessibility.
- Lead bi-monthly meetings with IT to proactively resolve high-impact CRM data issues.
Genentech
Channel Operations: Sr Business Analyst
08.2014 - 12.2015
Job overview
- Compiled Commercial Partners’ QBR decks and scorecards.
- Resolved ETL channel data discrepancies by coordinating with SAP IT team and external stakeholders.
- Extract data on a weekly basis using Toad pulling from BW/4.
- Standardize SOPs with team leaders approval.
Education
California State University, East Bay
Bachelor of Science from Microbiology
University Overview
California State University, East Bay
Bachelor of Science from Biochemistry
University Overview
- Research Project: Synthesis, characterization, and antibacterial activity of structurally complex 2-acylated 2,3,1-benzodiazaborines and related compounds
Skills
- SQL
- Tableau
- Google Apps
- Salesforce
- MSFT tools
- Python programming
- Zoominfo
Certification
- Salesforce Certified Administrator
- Salesforce Certified Strategy Designer
Accomplishments
Accomplishments
Co-authored two publications 2014, 2016
Timeline
Sales Analytics Manager
Viz.ai
03.2020 - 07.2025
Sr Sales Business Analyst
Riverbed Technology
01.2016 - 03.2020
Channel Operations: Sr Business Analyst
Genentech
08.2014 - 12.2015
California State University, East Bay
Bachelor of Science from Microbiology
California State University, East Bay
Bachelor of Science from Biochemistry
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