Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicia Lopez

Turlcok ,CA

Summary

Compassionate Certified Nursing Assistant with extensive experience at Northstarr Postacute, excelling in patient care and vital sign monitoring. Proven ability to enhance patient comfort and safety while fostering strong relationships through empathetic communication. Skilled in care plan implementation and dedicated to maintaining high hygiene standards for optimal patient outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

La Sierra Care Center
10.2024 - Current

Certified Nursing Assistant

Brandel Manor
09.2021 - 02.2024

Certified Nursing Assistant

Northstarr Postacute
10.2018 - 09.2021
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, documenting changes to support care plans.
  • Collaborated with nursing staff to enhance patient care quality and efficiency.
  • Educated patients on health management techniques for improved outcomes.
  • Maintained cleanliness and organization of patient areas, promoting hygiene standards.
  • Trained new nursing assistants on protocols, fostering a cohesive team environment.
  • Provided emotional support to patients and families during challenging situations.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.

Sales Associate

Burlington Coat Factory Distribution Center
10.2013 - 09.2017
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained inventory levels through regular stock checks and restocking efforts.
  • Operated point-of-sale system accurately for transactions and returns processing.
  • Collaborated with team members to create visually appealing merchandise displays.
  • Learned company policies and procedures to provide consistent customer support.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

New Vision High School
Stockton, CA
05.2011

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Bathing assistance
  • Compassionate
  • Alzheimer's and dementia care
  • Basic life support
  • Bedside manner
  • Dressing assistance
  • Safety precautions
  • Electronic charting
  • Patient-focused care
  • Companionship and emotional support
  • Feeding assistance
  • End-of-life care
  • Patient lifting
  • Transfer techniques
  • Urinary catheter care
  • Responding to emergencies
  • Maintaining privacy
  • Supporting personal needs
  • Colostomy care
  • Feeding assistance expert
  • Valid state driver's license
  • Patient relations
  • Indirect patient care
  • Condition monitoring
  • Care plan implementation
  • Observing responses

Certification

  • CNA - Certified Nurse Assistant

Timeline

Certified Nursing Assistant

La Sierra Care Center
10.2024 - Current

Certified Nursing Assistant

Brandel Manor
09.2021 - 02.2024

Certified Nursing Assistant

Northstarr Postacute
10.2018 - 09.2021

Sales Associate

Burlington Coat Factory Distribution Center
10.2013 - 09.2017

New Vision High School
Felicia Lopez