Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Mabe

Yulee

Summary

Efficient General Merchandiser equipped to handle fast-paced work across large sales floors. Keep customers happy and buying with well-stocked, attractive displays. Offer strong knowledge of retail procedures and sales techniques. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated front desk agent with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable and dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

8
8
years of professional experience

Work History

General Merchandise Specialist

Home Depot
05.2023 - 07.2023
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.

Front Desk Receptionist

Amelia School House Inn
04.2021 - 06.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Housekeeping

Seaside Ameila Inn
07.2018 - 03.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ensured that all the guests enjoyed their stay with us.
  • Greeted every guest
  • Adhered to professional house cleaning checklist.

Warehouse Associate

Augusta Sportswear
12.2015 - 04.2016
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Education

High School Diploma -

Harlem High School
Harlem, GA
03.2018

Skills

  • Project Requirements
  • Cash Register Operations
  • Creative Strategies
  • Optimize Storage
  • Professional Relationships
  • Customer Needs Assessments
  • Exceptional Time Management Skills
  • Customer Experience
  • General Housekeeping
  • Inventory Management and Planning
  • Warehouse Coordination and Support
  • Customer Satisfaction
  • Motivated Team Player

Timeline

General Merchandise Specialist

Home Depot
05.2023 - 07.2023

Front Desk Receptionist

Amelia School House Inn
04.2021 - 06.2022

Housekeeping

Seaside Ameila Inn
07.2018 - 03.2020

Warehouse Associate

Augusta Sportswear
12.2015 - 04.2016

High School Diploma -

Harlem High School
Felicia Mabe