Felicia Macomber
Lancaster,CA
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Clerical Worker
Mental Health of America Los Amgeles
11.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Executed record filing system to improve document organization and management.
Private Home Tutor
Self Employed Services
08.2014 - 06.2021
- Developed strong rapport with students, fostering a positive learning environment that encouraged open communication and trust.
- Facilitated active learning by incorporating real-world examples into lessons whenever possible, making content more relatable and relevant.
- Provided one-on-one support for students facing academic challenges, resulting in improved grades and increased confidence in their abilities.
- Utilized engaging resources such as educational games and multimedia materials to supplement traditional teaching methods, enriching the learning experience.
Librarian Branch Manager
San Bernardino Libary System
10.2006 - 10.2013
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated library collection.
- Trained and supervised library staff, volunteers and other personnel.
- Specialized program developed based on community needs. Such as creating work programs for local veterans.
- Created job training workshops.
Youth Services Librarian
City of Azusa
03.2001 - 10.2006
- Evaluated and selected new materials for the youth collection, ensuring a balanced representation of diverse perspectives and subject matter.
- Provided technical and operational support for electronic resources.
- Interacted with library staff to develop and manage additional resources.
- Conducted regular evaluations of existing programs, identifying areas for improvement and implementing necessary changes.
Education
Master of Arts - Adult Education And Distant Learning
University of Phoenix
Tempe, AZ01-2003
Skills
- Sensitive to socio-economic backgrounds, and cultural sensitivity
- Multi-tasking in highley charged atmospheres
- Promote services to the community through proactive outreach
- Maintain relationships with community providers, organization and agencies
Timeline
Clerical Worker
Mental Health of America Los Amgeles
11.2023 - Current
Private Home Tutor
Self Employed Services
08.2014 - 06.2021
Librarian Branch Manager
San Bernardino Libary System
10.2006 - 10.2013
Youth Services Librarian
City of Azusa
03.2001 - 10.2006
Master of Arts - Adult Education And Distant Learning
University of Phoenix
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