Summary
Overview
Work History
Education
Skills
Timeline
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FELICIA MALAPIT

San Luis Obispo,CA

Summary

With a diverse background in leading people operations, I've successfully helped companies scale, implemented sustainable best practices across all areas of the business and built strong company cultures. I am passionate about creating winning employee experiences and meaningful ways of working for a company's most valuable asset: its people.

Overview

11
11
years of professional experience

Work History

VP of People

Postal
01.2022 - Current

Promoted to VP after 2 years of successfully building out the People function at Postal.

  • Built out a trusted People and Talent Acquisition Team
  • Implemented the Performance Management program and rolled out Learning and Development initiatives
  • Transitioned company back to in-office/hybrid and created an effective Hybrid Work Policy
  • Successfully led company through re-organizations as business needs changed

Head of People

Postal
01.2020 - 12.2021

Hired as employee #12, I had the unique opportunity to join Postal at the beginning of its journey.

  • Created all company policies, including the first Employee Guidebook
  • Recruited and hired top talent during a very competitive hiring market, effectively scaling headcount by 300% in less than 8 months
  • Reduced time to hire by 50% in less than 5 months
  • Developed a best in class Offer to First Day new hire experience
  • Fostered an environment of inclusion and belonging to create an award winning company culture
  • Rolled out effective Hybrid Work Policy and COVID-19 policies

Sr. Talent Acquisition Lead, Corporate (G&A)

Sunrun
06.2015 - 12.2019

Partnered with the leadership team to meet their hiring needs during high growth.
• Developed long term hiring strategies to find top talent across the USA.
• Managed full cycle recruiting process.
• Trained and mentored G&A Recruiting Team, developing training materials, guidebooks, and processes.
• Managed recruitment ATS and a variety of sourcing tools.
• Developed and maintained insightful analytics to provide data backed recommendations.

Sr. HR and Talent Acquisition Generalist

Shopatron (now KIBO)
08.2012 - 06.2015

Partnered closely with the Director of HR to quickly becoming a trusted partner and advisor for our people.

  • Liaised between management and employees foster employee engagement and a strong company culture
  • Advised leadership on HR-related issues, policies and initiatives, gaining buy in from key stakeholders
  • Managed full lifecycle recruiting and built out Recruiting Best Practices.
  • Created an effective onboarding and orientation program

Education

Associate of Science -

Cuesta College
San Luis Obispo

Skills

  • Employee Engagement Champion
  • Performance Management
  • Workforce Development
  • Strategic People Planning
  • Empathetic, People First Leader
  • Change Management

Timeline

VP of People

Postal
01.2022 - Current

Head of People

Postal
01.2020 - 12.2021

Sr. Talent Acquisition Lead, Corporate (G&A)

Sunrun
06.2015 - 12.2019

Sr. HR and Talent Acquisition Generalist

Shopatron (now KIBO)
08.2012 - 06.2015

Associate of Science -

Cuesta College
FELICIA MALAPIT