Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicia Marshall

Bunker Hill,WV

Summary

Experienced School Resource Officer and Police Officer dedicated to law enforcement and community safety. Skilled in conducting thorough investigations, maintaining a secure environment, and fostering trust within school communities. Proactive in identifying and addressing potential threats, resolving conflicts, and ensuring the well-being of students, staff, and faculty. Recognized for exceptional problem-solving abilities, meticulous attention to detail, and handling sensitive situations with discretion and professionalism.

Overview

12
12
years of professional experience
1
1
Certification

Work History

School Resource Officer

Winchester Police Department
04.2022 - Current
  • Develop and implement safety protocols and emergency response procedures tailored to school settings, ensuring compliance with district policies and state regulations.
  • Conduct regular patrols of school grounds to deter criminal activity and maintain a visible presence that promotes safety.
  • Investigate incidents involving students, faculty, or visitors, collaborating with local law enforcement and school administration as necessary.
  • Provide guidance and support to students facing disciplinary issues, emphasizing conflict resolution and restorative justice practices.
  • Deliver presentations and training sessions on topics such as drug prevention, bullying prevention, and internet safety.
  • Establish rapport with students through mentoring programs and participation in school activities, fostering trust and positive behavior.
  • Act as a liaison between the school, law enforcement agencies, and community organizations to coordinate resources and support educational initiatives.

Police Officer

Winchester Police Department
01.2021 - Current
  • Patrol assigned areas to prevent and detect criminal activity, ensuring public safety and enforcing laws.
  • Conduct investigations of crimes, accidents, and disturbances, gathering evidence, interviewing witnesses, and making arrests as necessary.
  • Respond promptly to emergency calls and situations, providing assistance and maintaining calm under pressure.
  • Write detailed reports documenting incidents, arrests, and investigative findings for use in court proceedings.
  • Collaborate with fellow officers, detectives, and other law enforcement agencies to solve cases and support investigations.
  • Engage with community members through outreach programs, neighborhood meetings, and school visits to build trust and address public concerns.
  • Participate in ongoing training and professional development to stay current on law enforcement techniques, procedures, and legal updates.

Warehouse Operator

TeMa North America
07.2020 - 01.2021
  • Receive, unload, and store incoming inventory items according to warehouse procedures and safety guidelines.
  • Maintain accurate records of inventory levels and locations using inventory management systems.
  • Pick, pack, and prepare orders for shipment, ensuring timely and accurate delivery to customers.
  • Operate forklifts and other warehouse equipment safely and efficiently to move materials and products.
  • Conduct regular inspections of warehouse equipment and facilities to ensure operational efficiency and safety compliance.
  • Collaborate with team members to fulfill customer orders and resolve any issues related to inventory or shipments.
  • Follow quality control procedures to maintain product integrity and minimize errors in picking and packing processes.

Production Operator

Axalta
01.2020 - 07.2020
  • Operate and monitor machinery and equipment in accordance with production requirements and safety guidelines.
  • Set up machines and perform adjustments to ensure proper operation and product quality.
  • Conduct inspections and quality checks of products at various stages of production to maintain high standards of quality.
  • Troubleshoot machinery issues and perform minor repairs to minimize downtime and ensure continuous operation.
  • Follow standard operating procedures (SOPs) and work instructions to maintain consistency in production processes.
  • Collaborate with team members and supervisors to meet production targets and deadlines.
  • Maintain cleanliness and organization of work area to ensure a safe and efficient working environment.

Inventory Specialist

Threshold Enterprises
04.2019 - 01.2020
  • Maintain accurate inventory records using inventory management software and systems.
  • Conduct regular audits and cycle counts to ensure inventory accuracy and identify discrepancies.
  • Coordinate with purchasing and receiving departments to manage stock levels and optimize inventory flow.
  • Monitor and analyze inventory levels to minimize excess stock and reduce carrying costs.
  • Implement and enforce inventory control procedures to prevent shrinkage and ensure compliance with company policies.
  • Collaborate with cross-functional teams to resolve inventory issues and improve processes.
  • Prepare reports and presentations on inventory metrics, trends, and recommendations for management review.

Forklift Operator

SYSCO Food Services
08.2017 - 04.2019
  • Safely operate forklifts and other warehouse equipment to move, locate, relocate, stack, and count merchandise.
  • Load and unload materials onto or from pallets, trays, racks, and shelves by hand or using forklifts.
  • Perform routine maintenance checks on forklifts and report any mechanical issues to maintain operational efficiency.
  • Adhere to safety regulations and procedures to prevent accidents and ensure a safe working environment.
  • Assist in inventory control by accurately recording and updating inventory movements using warehouse management systems.
  • Collaborate with team members and supervisors to prioritize tasks and meet daily production goals.
  • Maintain cleanliness and organization of warehouse storage areas to facilitate efficient material handling operations.

Machine Operator

Kingspan Insulated Panels
06.2016 - 08.2017
  • Operate and monitor industrial machinery and equipment in a warehouse setting to meet production goals.
  • Set up machines according to specifications, ensuring proper alignment and functionality.
  • Perform routine maintenance and troubleshooting of machinery to minimize downtime and ensure continuous operation.
  • Monitor production processes and adjust machine settings as needed to maintain product quality and efficiency.
  • Follow safety protocols and procedures to prevent accidents and ensure a safe working environment.
  • Collaborate with team members and supervisors to coordinate workflow and meet production schedules.
  • Maintain accurate production records and logs of machine operation, output, and maintenance activities.

Inventory Manager

Shenandoah Ford
01.2015 - 06.2016
  • Oversee the procurement, receipt, storage, and distribution of automotive inventory.
  • Manage inventory levels to meet sales demand while minimizing overstock and obsolescence.
  • Conduct regular audits and physical inventory counts to ensure accuracy and compliance with dealership standards.
  • Collaborate with sales and finance departments to forecast inventory needs and plan promotions.
  • Negotiate pricing and terms with vendors to secure competitive pricing and favorable terms.
  • Implement inventory management systems and procedures to streamline operations and improve efficiency.
  • Train and supervise inventory team members to maintain high standards of inventory accuracy and organization.

Material Handler

Kohls Distribution Center
04.2014 - 01.2015
  • Receive, inspect, and store incoming materials and products according to warehouse procedures.
  • Pick, pack, and prepare orders for shipment, ensuring accuracy and timeliness in delivery.
  • Operate forklifts, pallet jacks, and other warehouse equipment to safely transport materials within the warehouse.
  • Maintain inventory accuracy by conducting cycle counts and reconciling discrepancies.
  • Assist in loading and unloading trucks, ensuring proper handling and distribution of materials.
  • Collaborate with team members and supervisors to prioritize tasks and meet daily operational goals.
  • Maintain cleanliness and organization of warehouse storage areas to facilitate efficient material handling operations.

Motor Transport Operator

US Army
01.2013 - 04.2014
  • Operated and maintained military vehicles, including trucks and transport vehicles, in accordance with Army regulations and safety protocols.
  • Transported personnel, equipment, and supplies to various locations, ensuring timely and secure delivery.
  • Conducted pre-trip and post-trip inspections of vehicles to ensure operational readiness and safety compliance.
  • Planned and executed convoy operations, adhering to convoy procedures and security measures.
  • Performed basic vehicle maintenance tasks and minor repairs to ensure fleet readiness and operational efficiency.
  • Maintained accurate records of vehicle operations, mileage, fuel consumption, and maintenance activities.
  • Trained and mentored junior personnel on vehicle operations, safety procedures, and convoy operations.

Education

High School Diploma -

Millbrook High School
Winchester, VA
05-2012

Skills

  • Mental Health Support

  • Investigative skills

  • Emergency Response

  • Incident Reporting

  • Crisis Intervention

  • Law enforcement

  • De-escalation techniques

  • First aid and CPR

  • Crime prevention

  • School safety

  • Premises surveillance

  • Organizational skills

  • Communication skills

Certification

  • Law Enforcement (Virginia)
  • Firearms
  • CPR and First Aid
  • Defense Tactics
  • Crisis Intervention Training (CIT)
  • Bike Patrol Officer

Timeline

School Resource Officer

Winchester Police Department
04.2022 - Current

Police Officer

Winchester Police Department
01.2021 - Current

Warehouse Operator

TeMa North America
07.2020 - 01.2021

Production Operator

Axalta
01.2020 - 07.2020

Inventory Specialist

Threshold Enterprises
04.2019 - 01.2020

Forklift Operator

SYSCO Food Services
08.2017 - 04.2019

Machine Operator

Kingspan Insulated Panels
06.2016 - 08.2017

Inventory Manager

Shenandoah Ford
01.2015 - 06.2016

Material Handler

Kohls Distribution Center
04.2014 - 01.2015

Motor Transport Operator

US Army
01.2013 - 04.2014

High School Diploma -

Millbrook High School

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Felicia Marshall