Felicia Martin-WrighT

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Surpassed sales targets through strategic client engagement and effective deal closures, driving revenue growth.
• Strengthened client connections with superior customer service, driving an increase in repeat business.
• Executed business-to-business and in-home sales strategies.
• Finalized sales deals and contracts.
• Optimized CRM systems to enhance operational efficiency.
• Exceeded monthly sales targets and quotas consistently.
• Participated in industry events and tradeshows, expanding brand visibility and generating valuable leads for future business opportunities.

Customer and business locations to evaluate requirements demonstrated product offering and proposed static solutions for diverse needs.

• Oversaw sales for exterior construction projects including porch conversions, bathroom remodels, windows, doors, and siding.
• Coordinated on-site interactions with builders.
• Executed detailed assessments
• Managed client database, project updates, scheduling, change orders, and financing approvals.
• Presented sales, revenue, and expense reports to senior management.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Organized workflows to ensure timely completion of complex initiatives.
• Enhanced teamwork dynamics by fostering clear and effective communication.
• Addressed client issues promptly to ensure exceptional satisfaction.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
• Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.

• Provided outstanding customer service with keen focus on resolving issues in a courteous, professional, and knowledgeable manner.
• Continuously develop level of products and sales knowledge by attending daily sales meetings.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

• Managed sales operations and ensured accurate account information entry.
• Drove success by delivering impactful results.
• Managed order entry for purchasing and selling substantial orders.
• Utilized industry knowledge to transfer order information from paper forms to Excel.
• Engaged in continuous learning to stay informed about industry advancements.
• Provided compassionate care to patients experiencing difficulties with insomnia, narcolepsy, and other sleep-related issues.
• Boosted sales performance by developing and implementing effective sales strategies.
• Facilitated a positive workplace to strengthen teamwork.
• Exceeded monthly goals consistently, maintaining focus on organizational alignment.
• Established new accounts through cold calling and personal visits to potential customers.
• Exceeded monthly sales targets and quotas consistently.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

• Executed strategic business plans to drive company growth and achieve sales targets.
• Mentored and trained sales representatives across three locations to enhance employee efficiency.
• Delivered comprehensive reports on sales, revenue, and expenses to aid senior management in decision-making.
• Addressed customer concerns promptly, enhancing satisfaction levels.
• Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
• Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
• Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
• Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
• Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
• Established pricing strategies to maintain competitive pricing and maximize profits.