Felicia May
Norton Shores,MI
Summary
Detail-oriented operator skilled in teamwork and communication. Proven track record in maintaining safety protocols while optimizing production processes. Committed to driving efficiency and ensuring high-quality standards.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operator
Seal Bond Inc
Norton Shores, MI
01.2025 - 11.2025
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance and reported malfunctions promptly.
- Assisted in maintaining safety protocols within the work environment.
- Collaborated with team members to meet daily production targets.
- Conducted routine inspections of products for quality assurance.
- Maintained cleanliness and organization of work area to enhance efficiency.
- Streamlined setup process for new production lines, accelerating transition between product batches.
- Operated the forklift for help moving products.
Kitting Associate
DHL Supply Chain
Norton Shores, MI
03.2023 - 04.2024
- Operated material handling equipment to efficiently pick and prepare orders for shipment.
- Inspected inventory for accuracy and quality, ensuring compliance with company standards.
- Trained new employees on safety protocols and order picking procedures, fostering a collaborative environment.
- Implemented inventory tracking systems to improve order accuracy and reduce discrepancies.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Promoted a positive working atmosphere through respectful interactions with peers and supervisors while maintaining focus on achieving team goals.
Material Handler
Structural Concepts Corp
Norton Shores, MI
09.2020 - 09.2021
- Operated forklifts to transport materials efficiently within warehouse environment.
- Loaded and unloaded shipments, ensuring proper handling of fragile components.
- Maintained inventory accuracy through regular cycle counts and stock adjustments.
- Collaborated with team members to streamline material flow and reduce delays.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Performed cycle counts and inventory control to accurately track product levels.
Sandwich Artist/Store Manager
GNS Subway
Norton Shores, MI
08.2018 - 03.2020
- Prepared sandwiches with precision, ensuring adherence to quality and presentation standards.
- Maintained cleanliness of workstations and equipment, promoting a safe food preparation environment.
- Assisted in inventory management by tracking supplies and minimizing waste during shifts.
- Provided exceptional customer service, addressing inquiries and accommodating special requests efficiently.
- Trained new team members on sandwich preparation techniques and company policies to enhance team performance.
- Ensured compliance with food safety regulations, conducting regular checks on food storage and handling practices.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared and presented food in compliance with health and safety guidelines.
Education
High School Diploma -
Priceless Christian Academy
Muskegon, MI06.2018
Skills
- Attention to detail
- Problem-solving
- Teamwork and communication
- OSHA regulations adherence
- Material handling
- Order picking
- Positive attitude
- Food preparation
- Reliability and punctuality
- Cash handling proficiency
- Customer satisfaction focus
- Customer service
Certification
TIPS certified
Timeline
Operator
Seal Bond Inc
01.2025 - 11.2025
Kitting Associate
DHL Supply Chain
03.2023 - 04.2024
Material Handler
Structural Concepts Corp
09.2020 - 09.2021
Sandwich Artist/Store Manager
GNS Subway
08.2018 - 03.2020
High School Diploma -
Priceless Christian Academy