Felicia Mellotte

• Assisted clients with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
• Monitored client well-being and reported changes in condition to family and care team.
• Supported safe mobility using transfers, positioning, and fall-prevention practices.
• Prepared meals and snacks according to dietary needs and client preferences.
• Provided medication reminders and maintained accurate notes on daily care activities.
• Delivered companionship and engaged clients through conversation, activities, and emotional support.
• Followed individualized care plans and adapted routines to meet changing client needs.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Improved patient well-being by providing compassionate and attentive personal care.
• Provided mobility assistance such as walking and regular exercising.
• Completed thorough documentation of patient care activities, maintaining accurate records for effective communication among the healthcare team.
• Provided transportation and appointments management.
• Assisted with end-of-life care.
• Trained new staff members on best practices for home health care.

• I was a bath aide of all of the Xenia area.
• Assisted clients with personal care, bathing, grooming, and dressing while preserving dignity and comfort.
• Monitored client conditions and reported changes promptly to nurses and family members.

• Completed light housekeeping, laundry, and linen changes to maintain clean home environments.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.

• Assisted residents with bathing, grooming, toileting, and dressing while maintaining dignity and privacy.
• Repositioned residents and provided mobility support to prevent discomfort and reduce skin breakdown risk.
• Responded quickly to call lights, addressing immediate needs and supporting resident safety.
• Supported meal service, feeding assistance, and hydration to promote resident nutrition and comfort.
• Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
• Improved patient care by providing compassionate and attentive assistance with daily living activities.

• Provided care in facilities and home health environments
• Assisted clients with bathing, grooming, dressing, and other daily personal care needs.
• Monitored client wellbeing and reported changes in condition to family members or care team.
• Prepared meals and supported safe nutrition routines aligned with client preferences.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Processed payments, adjustments, and account updates while maintaining strict compliance with servicing procedures.

• I assisted with showers, cooking, cleaning, and running errands.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Provided personal care, companionship, and daily living support aligned with client care plans.
• Monitored client condition and reported changes promptly to nursing staff and family members.
• Assisted with bathing, grooming, dressing, and mobility using safe transfer techniques.

I would assist with cooking, cleaning, shopping, bathing and running errands.

Provided personal care support, including bathing, grooming, and dressing, while preserving client dignity.

Monitored vital changes and reported health concerns promptly to care team.

Assisted with meal preparation, medication reminders, and daily routines for consistent home support.

• Led daily store operations, ensuring consistent customer service, merchandising, and sales floor standards.
• Managed opening and closing procedures, cash handling, and operational compliance.
• Supported visual merchandising standards and promotional execution across seasonal product resets.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Trained and guided team members to maintain high productivity and performance metrics.

• Investigated billing disputes and transaction issues, coordinating timely resolutions across internal departments.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
• Trained new Customer Service Representatives on company policies, procedures, and best practices.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.