Felicia Murrell
Summary
Attentive Charge Capture Specialist with strong attention to detail, good multitasking skills and self-directed nature. Well-organized and proactive with strong communication and problem-solving abilities developed over 20+ years in field. Efficient billing professional with 24 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Charge Capture Specialist
Merit Health River Oaks
1999.10 - Current
- Resolved third-party payer issues such as denied medical claims.
- Reviewed OR billing sheets to obtain daily procedure and supply charges.
- Audited and corrected billing and posting documents for accuracy.
- Collaborated with Vendors to resolve disputes.
- Generated monthly billing audit reports for management review.
- Created improved filing system to maintain secure client data.
- Processed vendor bill only's for PO assignment on a daily basis.
- Worked with clinical departments to maintain complete, accurate and compliant charge capture functions.
- Used data entry skills to accurately document and input needed charges for daily surgery cases.
- Responded to managements daily concerns and questions.
- Maintained accurate records of patients charges for 1 year (rolling).
- Kept vendor files accurate and up-to-date to expedite payment processing.
Central Sterile Processing Technician
Merit Health River Oaks
1996.02 - 1999.10
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Picked instruments and supplies for surgeries.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Wrapped trays, instrument packs, and sets.
- Recorded biologicals and test results.
- Inspected sterile package integrity prior to distribution.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Verified and maintained proper documents and records for sterilization.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
Education
Associate of Applied Science - Surgical Technology
Hinds Community College
Jackson, MS08.1995
High School Diploma -
Callaway High School
Jackson, MS05.1989
Skills
- Codes Reviewing
- Handling Denied Claims
- Processing Medical Claims
- Report Writing
- Procedural Codes
- Data Input
- Monthly Closings
- HIPAA Compliance
- Conducting Daily Audits
Certification
- 2023/06 HSPA Healthcare Sterile Processing Association- CRCST Certified Registered Central Service Technician
Timeline
Charge Capture Specialist
Merit Health River Oaks
1999.10 - Current
Central Sterile Processing Technician
Merit Health River Oaks
1996.02 - 1999.10
Associate of Applied Science - Surgical Technology
Hinds Community College
High School Diploma -
Callaway High School
- 2023/06 HSPA Healthcare Sterile Processing Association- CRCST Certified Registered Central Service Technician
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